What can podiatrists learn from the fast-food industry? It seems a lot.

About 30 years ago, McDonald's employed a new strategy to consistently offer every customer an add-on to each burger item on their menu. There was no customer assessment or thought process as to would the customer say yes or no, or can they afford the add-on, or even if they wanted it, instead, DO YOU WANT FRIES WITH THAT became the mantra for every McDonald's employee taking an order.

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