The reports are in and our industry is in need of more skilled travel advisors to meet consumer demand. This is great news if you've been considering scaling your operation or growing a team. Before you start running hiring ads there are a few important things you should know first. Having a solid structure in place before you scale is critical for a proper start up and long-term success. In this session you'll learn from Cyndi Williams who is the behind-the-scenes consultant to travel agency owners that have scaled their teams from zero to 500+ agents. Learn about the foundational systems you'll need as you prepare to grow your very own profitable team.

Take away:

1. Creating a scalable operation

2. 5 Critical Systems you need to support your new team

3. How to build an employee pipeline

4. Cultivating a performance-based culture

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