Two weeks ago, we kicked off our very first live conference: Retain Live 2019.

It's the first time we've run an event of this scale, and to say it was a new, interesting and challenging experience would be a major understatement!

While the event itself was a huge success and we've had overwhelmingly positive feedback - getting there certainly wasn't smooth sailing.

In the first of our two-part debrief, Callie joins me on the show to discuss the weeks leading up to the event - as the workload (and stress levels) ramp up.

In this episode...

• Why we hated the whole process of selling tickets for our event, and the reason we ended ticket sales early
• The big discovery we made about ourselves while preparing for the conference and working with our event team
• Unexpected challenges and frustrating obstacles that led to us hitting breaking point the week before the event
• Our biggest lessons and top takeaways for anyone thinking of running an event like Retain Live