You introduced the new tool. You explained it. You maybe made a Loom. And your team is still doing it the old way. This isn't a people problem- it's almost always a framing problem. When leaders lead with what the organization needs instead of what each person gets, adoption stalls. Every time. In this episode, Lia breaks down the framework she's used at Microsoft, Apple, and Google to change that.

In this episode you will learn:

• Why "we need this" is the wrong frame for any rollout and what to lead with instead
• How reframing a new platform around what the design team actually wanted got full adoption at Microsoft in one week
• The one question to ask before introducing anything new: what does each person specifically get from this?
• What this looks like in practice for a simple weekly check-in process
• An introduction to Snippets: Lia's new web app for team check-ins built around making adoption straightforward

Resources mentioned:

• Snippets web app: liagarvin.com/snippets

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