Modern Wisdom

Podcast Notes Key Takeaways

• In every negotiation, aim to get a better relationship with our counterpart
  • By focusing on a better relationship
    • You’re more likely to gain information that they might have withheld otherwise
    • You increase the chance of a continuous partnership
    • You enjoy the process more
• “We have to beat the other side” is a huge misconception about negotiation
• Getting Better at Negotiation
  • Practice on any occasion you come across in day to day life
    • “There is no such thing as good and bad, there is only trained and untrained” – Denzel Washington in Man on Fire
  • Mirroring “Technique”
    • Repeating the last 1-3 words of what somebody just said in the form of a question
    • It triggers the counterpart to rephrase their point and share more information
  • Express the other side’s point of view, getting them to say “that’s right”
    • You show them you understand and listen to them
  • Labeling “Technique”
  • A verbal observation, labeling an emotion or situation
  • Labels trigger unguarded answers
• Yes is nothing without “how”
• No one ever feels good to compromise
  • Talk about collaboration instead of compromise
  • Think about new opportunities that nobody envisioned before

Read the full notes @ podcastnotes.org

Chris Voss is the Ex Lead International Kidnapping Negotiator for the FBI, a CEO & author.

Chris is someone who has negotiated under the highest imaginable pressure with kidnappers, bank robbers and terrorists.

Expect to learn the single most powerful phrase in communication, how to say no more effectively, how to improve your confidence during a discussion, Chris' best strategies for de escalating a disagreement, his opinion on Trump's communication style and much more...

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