From Inquiry to Client Booking - Pre-Trial Therapy Guidance Update

In Episode 242 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly are back with this week's three topics:

Firstly in 'Theory in Practice' we'll be looking at irrational beliefs.

Then in 'Practice Partner', Rory and Ken discuss how we go from an inquiry to a client booking.

And lastly in 'Practice Matters', Rory speaks with Erene Hadjiioannou about the changes made to pre-trial therapy guidance.

How to Deal with Irrational Beliefs in Therapy [starts at 03:37 mins]

Irrational beliefs are something that everyone experiences, knowing how to challenge these both within the client and within ourselves is important.

The main points of this discussion include:

Irrational belief falls under cognitive behavior therapy.

It's important to help the client identify their irrational beliefs and check them against reality.

ABCD:

Actuating event (the event that introduces the irrational belief)

Belief (the irrational belief itself)

Consequence (the affect this belief has e.g. lowered confidence)

Dispute (challenging the irrational belief)

When a client brings up an irrational belief in the therapy room you may want to gently challenge this. E.g. if a client says 'I'm so stupid', you could respond to this with 'I hear what you're saying about yourself, and I know that's how you feel about yourself, but that's not how I experience you.'

For the client, these beliefs are their truths.

You can challenge your own irrational beliefs - do some self-reflection and think if there is anything that is holding you back.

Challenge these by building your skills - nobody is good at anything until they learn and practice it.

From Inquiry to Client Booking [starts at 22:00 mins]

When it comes to getting clients for your practice, communication is key. In this section, Rory and Ken look at some important things to consider when making that first contact with a client:

Regularly check your emails and voicemails - this includes your spam folder.

Your possible client is likely quite vulnerable at the time they're reaching out to you - if they do not receive a response from you, this won't help them feel any better.

Your first contact with a client is important, it will create an impression of you.

Getting back to the client as quickly as possible (preferably within 24hrs) is important.

Come back to the client with some information about yourself and maybe offer a free half hour in person meeting so that you can check that your competence level is a good match for this client.

If someone has not left a message - don't phone them back. The client may be at work, or with an abusive partner, and ringing them back may do more harm than good.

A good way to deal with this may be to set up an answer phone that asks the client to leave a time when you could call them back.

Setting up an in-person meeting will be very useful. The therapeutic relationship is so important to the outcome of the counselling.

Remember this will NOT be a 30 minute counselling session - that would be unethical as there is no contract between you or the client, and this may leave the client feeling exposed.

This session is best kept for covering fees and availability and allowing the client to ask any questions they might have.

It's a good idea to give the client an estimate of how many sessions you may thing they'll need with you - this allows the client to fully consider the cost.

Pre-Trial Therapy Guidance Update [starts at 46:50 mins]

In this week's 'Practice Matters', Rory speaks again to Erene Hadjiioannou about the changes made to the pre-trial therapy guidance (specific to the UK).

The main points of this discussion are:

Clients can now speak freely - regardless of whether or not they are going through with the criminal justice process at the time.

What remains,