A Training & Development veteran for 30+ years, Jim Knight grew as a professional under The Hard Rock Cafe brand, where he took lead on all things learning and development. Today, he facilitates on a variety of interactive topics, including sessions around organizational culture, world-class service, building rock star teams, employee branding, performance management, philanthropy and facilitation training. Jim authored, "Culture that Rocks", which in 2015, was featured in Entrepreneur Magazine as a "top 5 books to help you transform your business". If you want continued influence from Jim and his thoughts, check out his sight Rock-n-Grow.com.