Honest Ecommerce

279 | The Impact of Word of Mouth for Product Growth | with Kevin Lavelle


Listen Later

Kevin Lavelle is the CEO and Co-Founder of Harbor. He brings a wealth of experience from his role as the Founder and Chairman of Mizzen+Main, having invented the world’s first performance fabric dress shirt. 

With a successful growth round raised from L Catterton, partnerships with world-renowned athletes like Phil Mickelson and JJ Watt, and a background in omnichannel retail, Kevin is not only a dedicated entrepreneur but also a loving husband and father of two.

In This Conversation We Discuss:

  • [00:44] Intro
  • [00:55] Building a secure and reliable baby monitor
  • [02:24] Creating a performance-fabric dress shirt
  • [03:23] Debunking "if you build it, they will come"
  • [04:11] Seeking technology to enhance family life
  • [05:01] The unreliability of phone apps for monitoring
  • [05:54] Striving to improve early parenting years
  • [06:39] Improving novel ideas into successful products
  • [07:16] Validating demand through actual sales efforts
  • [08:48] Generating awareness with creative marketing
  • [09:41] Building customer bonds with thoughtful gestures
  • [10:33] Navigating incorrect assumptions confidently
  • [11:04] Electric Eye: Your true Shopify expert
  • [12:01] Finding customers where they are
  • [12:38] Acknowledging the flaws of initial products
  • [13:14] Valuing friends' early support in business
  • [14:15] Benefits of membership-based relationships
  • [15:57] The cost of building quality products
  • [17:56] Prioritizing innovation and customer experience
  • [18:42] Marketing challenges of one vs. multiple products
  • [19:36] The constant influx of new customers
  • [20:59] The power of parent-to-parent endorsements
  • [22:16] The evolution of influencer marketing
  • [24:53] Engaging with celebrity moms and influencers
  • [25:36] Acknowledging the value of wholesale partners
  • [26:29] Maintaining organic audience engagement
  • [27:37] Cutting through the noise with authentic content
  • [28:45] Connecting with Kevin and Harbor

Resources:

  • Subscribe to Honest Ecommerce on Youtube
  • Reliable baby monitoring system harbor.co/
  • Follow Harbor on socials instagram.com/harborsleep/
  • Follow Kevin Lavelle on LinkedIn linkedin.com/in/kevinlavelle/
  • Follow Kevin Lavelle on X x.com/kevinslavelle
  • Schedule an intro call with one of our experts electriceye.io/connect

If you’re enjoying the show, we’d love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

...more
View all episodesView all episodes
Download on the App Store

Honest EcommerceBy Shopify Expert Chase Clymer

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

50 ratings


More shows like Honest Ecommerce

View all
The GaryVee Audio Experience by Gary Vaynerchuk

The GaryVee Audio Experience

16,839 Listeners

Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

Social Media Marketing Podcast

1,448 Listeners

Shopify Masters by Shopify

Shopify Masters

379 Listeners

eComFuel Podcast by Andrew Youderian | e-Commerce Entrepreneur

eComFuel Podcast

314 Listeners

Marketing School - Digital Marketing and Online Marketing Tips by Eric Siu and Neil Patel

Marketing School - Digital Marketing and Online Marketing Tips

1,260 Listeners

The Unofficial Shopify Podcast by Kurt Elster, Paul Reda

The Unofficial Shopify Podcast

261 Listeners

eCommerce MasterPlan by Chloë Thomas

eCommerce MasterPlan

64 Listeners

The Game with Alex Hormozi by Alex Hormozi

The Game with Alex Hormozi

4,461 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,453 Listeners

My First Million by Hubspot Media

My First Million

2,644 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

10,026 Listeners

DTC Podcast by DTC Newsletter and Podcast

DTC Podcast

36 Listeners

The Smart Marketer Podcast by Smart Marketer

The Smart Marketer Podcast

155 Listeners

eCommerce Badassery by Jessica Totillo Coster

eCommerce Badassery

68 Listeners

OPERATORS by OPERATORS

OPERATORS

50 Listeners