The 80/20 Principle

311: Protecting Client Data in the Age of AI


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As AI tools become more prevalent in law practice, how do we keep our client data secure? In this episode, we address the biggest risks lawyers face and how to navigate them without losing the benefits of tools like ChatGPT.

You'll hear the latest insights from a consensus group of 30 legal pros, including what paid AI tools to trust, how to enable privacy settings, and why redacting sensitive info (and getting client consent) is non-negotiable. Plus, a behind-the-scenes look at the ChatGPT Lab—your go-to hub for safe, effective AI use in law.

General Resources

  • OpenAI's FAQs on Memory Handling
  • Carolyn Elefant's AI 'Teach-In' for Lawyers (get recordings here)

Other Resources

  • ChatGPT Lab (a weekly AI workshop for lawyers)
  • Apply to join the ChatGPT Lab
  • The 80/20 Principle (my techlaw newsletter)
  • The 5 Pillars of a Tech-Powered Law Practice
  • The Inner Circle (my online community for lawyers)

Follow and Review:

I'd love for you to follow me if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Thanks to the sponsor: Smith.ai

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The 80/20 PrincipleBy Ernie Svenson

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