The 80/20 Principle

314: Why law firm SOP manuals are now obsolete (because of AI)


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Law firms love their SOPs—binders full of screenshots, arrows, and step-by-step instructions. But here's the problem: they take months to build, cost thousands to produce, and go out of date the moment software updates.

There's a better way. In this episode, I break down how forward-thinking lawyers are replacing outdated SOPs with AI-powered prompt libraries that actually get work done. You'll hear real examples, learn why prompts are more reliable than manuals, and see how this simple shift can save your firm hours every week.

If your SOP binder feels more like dead weight than a useful tool, this episode will show you what to do instead.

Episode Links

  • ChatGPT Lab (a weekly AI workshop for lawyers)
  • Apply to join the ChatGPT Lab
  • The 80/20 Principle (my techlaw newsletter)
  • The Inner Circle (my online community for lawyers)

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Thanks to the sponsor: Smith.ai

Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.

And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.

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The 80/20 PrincipleBy Ernie Svenson

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