Honest Ecommerce

342 | Building Community Before Launching Products | with Hannah Ruhamah Crum


Listen Later

Hannah Ruhamah Crum is the Founder of Kombucha Kamp, the leading education platform and Ecommerce brand for homebrewed kombucha. She’s also the co-author of The Big Book of Kombucha and the cofounder and former president of Kombucha Brewers International, where she’s helped shape industry standards for fermentation and transparency.

Before launching Kombucha Kamp, Hannah was a language teacher and aspiring actress who stumbled into kombucha at a raw food restaurant in San Francisco. A single sip turned into a full-blown obsession, leading her to teach local brewing classes out of her apartment, blog about the gut microbiome, and ship SCOBYs from her kitchen table before launching a full Ecommerce operation.

Hannah shares how she followed inbound demand signals to grow from DIY educator to industry leader, why homemade kombucha is different from store-bought, and how she scaled without outside capital. She also unpacks how COVID reshaped her business overnight, why she walked away from a quarter-million-dollar facility, and what she's learned about managing people without formal training.

Whether she’s explaining what it means to be a “bacteria farmer” or how her belief in gut health intersects with spiritual wellness, Hannah offers a candid look at what it takes to build a mission-driven CPG brand from scratch.

In This Conversation We Discuss:

  • [00:40] Intro
  • [01:15] Selling starter kits not just products
  • [02:34] Discovering a product by total accident
  • [04:56] Blogging to fix misinformation online
  • [06:16] Podcasting early to build brand authority
  • [09:05] Reclaiming gut health through real food
  • [10:44] Episode Sponsors: Electric Eye, Heatmap, Zamp
  • [14:42] Protecting tradition through policy advocacy
  • [18:51] Rebuilding ops with a lighter footprint
  • [21:30] Outsourcing production for better margins
  • [23:02] Building loyalty with rewards that convert

Resources:

  • Subscribe to Honest Ecommerce on Youtube
  • Providing free information and education about Kombucha kombuchakamp.com
  • Follow Hannah Ruhamah Crum linkedin.com/in/hannahcrumla
  • Schedule an intro call with one of our experts electriceye.io/connect
  • Clear, real-time data built for ecommerce optimization heatmap.com/honest
  • Fully managed sales tax solution for Ecommerce brands zamp.com/honest

If you’re enjoying the show, we’d love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

...more
View all episodesView all episodes
Download on the App Store

Honest EcommerceBy Shopify Expert Chase Clymer

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

50 ratings


More shows like Honest Ecommerce

View all
The GaryVee Audio Experience by Gary Vaynerchuk

The GaryVee Audio Experience

16,841 Listeners

Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

Social Media Marketing Podcast

1,449 Listeners

Shopify Masters by Shopify

Shopify Masters

379 Listeners

eComFuel Podcast by Andrew Youderian | e-Commerce Entrepreneur

eComFuel Podcast

314 Listeners

Marketing School - Digital Marketing and Online Marketing Tips by Eric Siu and Neil Patel

Marketing School - Digital Marketing and Online Marketing Tips

1,262 Listeners

The Unofficial Shopify Podcast by Kurt Elster, Paul Reda

The Unofficial Shopify Podcast

261 Listeners

eCommerce MasterPlan by Chloë Thomas

eCommerce MasterPlan

64 Listeners

The Game with Alex Hormozi by Alex Hormozi

The Game with Alex Hormozi

4,463 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,470 Listeners

My First Million by Hubspot Media

My First Million

2,648 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

10,020 Listeners

DTC Podcast by DTC Newsletter and Podcast

DTC Podcast

36 Listeners

The Smart Marketer Podcast by Smart Marketer

The Smart Marketer Podcast

155 Listeners

eCommerce Badassery by Jessica Totillo Coster

eCommerce Badassery

68 Listeners

OPERATORS by OPERATORS

OPERATORS

50 Listeners