Perry Holley and Chris Goede explore the importance of empathy in leadership and how it shapes a culture where people feel seen, valued, and cared for, ultimately driving higher retention and engagement. They share practical strategies for developing empathy, including staying curious, asking open-ended questions, and leading with vulnerability and transparency. The conversation highlights the role of emotional intelligence, authenticity, and modeling empathetic behavior to foster a culture of understanding and respect across the organization.

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