Today, I’m thrilled to have Shep Hyken on the show. Shep is the founder of Shepard Presentations and he is a customer service experience expert and keynote speaker. His agency works with companies to build relationships with their customers in order to increase repeat business. In this episode, we talk about how you can stop relying on Amazon for all of your sales and build a loyal customer base for your brand. What You’ll Learn How to build a loyal customer base for your brand without depending on Amazon How to implement an effective customer loyalty strategy How to get […]

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