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Join me, Nik ( https://x.com/CoFoundersNik ), as I talk with Michael Greenberg  (https://x.com/gentoftech ), founder of a venture studio specializing in managed staffing and digital operations. We discuss the definition, benefits, and implementation of productized services, breaking down the process into key components such as consistency, clarity, capacity, confidence, and cashflow.

Greenberg shares insights on how his company operates, manages staffing, automates business processes, and scales effectively. The episode offers practical advice for entrepreneurs looking to standardize their services while maintaining high profitability.

Questions this Episode Answers:

What is a productized service, and how is it defined in the context of this discussion?

How can businesses package and price their services to ensure clarity and standardization?

What are the three core types of productized services, and what pricing models do they use?

What are the five C’s of digital operations, and how do they contribute to business growth?

How can businesses gain consistency and clarity in their operations to improve efficiency and profitability?

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This week we covered:

00:50 Introduction 

01:40 Sponsor Message and Giveaway

02:23 Defining Productized Services

07:17 Examples of Productized Services

09:10 Challenges and Misconceptions

11:44 Scaling Productized Services

23:59 The Five C's of Digital Operations

26:23 Building the Pyramid of Business Success

27:07 Sponsor Message: Win a $100 Amazon Gift Card

27:50 The Role of Digital Operations Partner

31:38 Understanding ERP and API

33:41 Productizing Specialized Services

39:01 Business Model and Margins

41:02 Customer Acquisition and Growth

43:31 Rapid Fire Questions and Insights

49:52 Conclusion and Final Thoughts