In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro brings you a mashup of her 3-minute videos. Kelly discusses the four major false insurance beliefs.

Episode Highlights:

• Kelly shares the first false belief, which is fast versus right. (5:23)
• Kelly explains why she makes everyone start with the long form. (8:24)
• Kelly shares the next false belief which is… I don't have the time. (10:30)
• Kelly mentions two things that hold account managers back from cross-selling. (14:18)
• Kelly shares the third false belief: customers do not want to be on the phone with agents. (19:03)
• Kelly shares the final false belief, that service and sales have no crossover. (22:33)
• How can you turn service and sales into a blended strategy? (22:56)

Key Quotes:

• “We have to get out of this idea of transaction, transaction transaction... bury our head in the steam through everything, because, it's not going to win in the long run.” - Kelly Donahue-Piro
• “If we're operating as chaos, we do not have time. However, if we can unpack this and get to a place where we can be intentional with our time and have an organizational strategy, and run our agency like an ER with different plans... you do have time.” - Kelly Donahue-Piro
• “The idea that we're just gonna blow through everything, speed through everything, jam everything down, I just can't get there. Because, they don't believe that that's the model that people want.” - Kelly Donahue-Piro

Resources Mentioned:  

• Kelly Donahue-Piro LinkedIn
• Agency Performance Partners