We’re tackling a topic that’s near and dear to our hearts — how to avoid host burnout and take back your time. We’re joined by Rich Sippos, the Head of Sales at Extenteam, the industry’s first staffing-as-a-service company, offering a unique labor subscription model that extends local teams with professional global talent. Extenteam has an exciting new product, Tailwind, which features 24/7 guest communication for hosts.

Tailwind is a game-changer because it helps you provide an excellent customer experience — without needing to be constantly glued to your phone. Rich explains how Tailwind operates, how it supports hosts, and its affordable pricing structure. We also talk about tips for hiring a reliable team, solving pain points for hosts, and the secrets to preventing host burnout so you can optimize both your business and personal life.

(00:00:00) Introductions

(00:01:28) #STRShareSunday: @hotelstellas

(00:07:20) Rich’s Hospitality Journey

(00:13:00) What Extenteam Does For Hosts

(00:16:59) Building A Team You Can Rely On

(00:21:28) Solving Pain Points In Hiring

(00:32:34) Preventing Host Burnout

(00:35:30) Are There Language Barriers With Tailwind?

(00:42:05) Hiring A Dedicated Team Member With Extenteam

(00:47:17) The Secret To Hiring Great Cleaners

Resources:

• Click here for full show notes

• Try Tailwind: extenteam.com/thanksforvisiting_tailwindpromotion

• Connect with Rich: [email protected]

• #STRShareSunday: @hotelstellas

• Submit your property for our next #STRShareSunday at strshare.com

• Video: 5 Tips To Overcoming Hosting Burnout

• Airbnb Essentials Checklist: hostchecklist.com

Thanks for Visiting is produced by Crate Media.

Mentioned in this episode:

Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.