The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

413. Empathy and Innovation: Behavioral Science Applications in Business w/ Dr. Melaina Vinski


Listen Later

In episode 413 of The Brainy Business podcast, host Melina Palmer welcomes Dr. Melaina Vinski, the Behavioral Science Lead at IBM, for a deep dive into the practical applications of behavioral science in business and technology. Melaina, with her extensive background in cognitive neuroscience and human behavior, shares her journey from academia to leading behavioral science initiatives at major corporations like PwC Canada and IBM. She discusses the importance of mind wandering, mindfulness, and the integration of behavioral science into technology to create impactful solutions.

Melaina elaborates on her fascinating research experiences, including studying the effects of daylight savings on cognition in Iceland and exploring mindfulness at the Max Planck Institute. She also touches on the significance of empathy, stress management, and cognitive capacity in designing user-centric solutions in the financial services and insurance industries. The episode is packed with insights on how to apply behavioral science principles to drive strategic decision-making, enhance user experience, and improve business outcomes.

In this episode:

  • Discover the impact of mind wandering and mindfulness on cognitive capacity and creativity.
  • Learn about the integration of behavioral science into technology and its real-world applications.
  • Understand the importance of empathy and stress management in user-centric design.
  • Explore strategic decision-making frameworks that incorporate behavioral science principles.
  • Gain insights into Melaina's journey from academia to leading behavioral science initiatives at IBM.
Show Notes:

00:00:00 - Introduction Melina introduces Dr. Melaina Vinski, highlighting her role as the Behavioral Science Lead at IBM and her extensive background in cognitive neuroscience and human behavior.

00:04:12 - Melaina's Background and Journey Melaina shares her journey from academia to the corporate world, discussing her experiences at PwC Canada and IBM, and the transition from theoretical research to practical applications.

00:09:45 - Research on Mind Wandering and Mindfulness Melaina discusses her PhD research on mind wandering and mindfulness, including her studies on the effects of daylight savings in Iceland and mindfulness practices at the Max Planck Institute.

00:15:32 - The Importance of Empathy and Stress Management The conversation shifts to the significance of empathy and stress management in user-centric design, particularly in the financial services and insurance industries.

00:21:18 - Integrating Behavioral Science into Technology Melaina explains how behavioral science principles are integrated into technology at IBM to create impactful solutions, emphasizing the importance of strategic decision-making frameworks.

00:27:54 - Practical Applications and Examples Melaina provides examples of practical applications of behavioral science in business, including a case study on improving customer experience in the insurance industry.

00:34:06 - The Role of Cognitive Capacity in Creativity The discussion highlights the role of cognitive capacity in creativity and problem-solving, and the benefits of mind wandering and taking breaks for better decision-making.

00:40:22 - Building a Holistic Approach to Behavioral Science Melaina shares her approach to building a holistic behavioral science strategy, integrating various frameworks and tools to drive business outcomes.

00:46:15 - Closing Thoughts and Future Directions Melina and Melaina discuss the future directions of behavioral science in business and technology, and the importance of continuous learning and adaptation.

00:50:30 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. 

I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

Let’s connect:

  • [email protected]
  • The Brainy Business® on Facebook
  • The Brainy Business on Twitter
  • The Brainy Business on Instagram
  • The Brainy Business on LinkedIn
  • Melina on LinkedIn
  • The Brainy Business on Youtube

Connect with Melaina:

  • Melaina on LinkedIn
  • Melaina on X 

Learn and Support The Brainy Business:

Check out and get your copies of Melina’s Books

Get the Books Mentioned on (or related to) this Episode:

  • What Your Employees Need and Can't Tell You, by Melina Palmer
  • The Fun Habit, by Mike Rucker
  • Happier Hour, by Cassie Holmes
  • The Myth of Normal, by Gabor Maté
  • Seven And A Half Lessons About The Brain, by Lisa Feldman Barrett

Top Recommended Next Episode: Jay Maddock Interview (ep 203)

Already Heard That One? Try These: 

  • Mike Rucker Interview (ep 251)
  • Cassie Holmes Interview (ep 257)
  • Framing (ep 296)
  • Yves Boudreau Interview (ep 375)
  • Matthew Confer Interview (ep 412)

Other Important Links: 

  • Brainy Bites - Melina’s LinkedIn Newsletter
  • The Behavioural Strategy Briefing
...more
View all episodesView all episodes
Download on the App Store

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral EconomicsBy Melina Palmer

  • 4.7
  • 4.7
  • 4.7
  • 4.7
  • 4.7

4.7

172 ratings


More shows like The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

View all
The Tim Ferriss Show by Tim Ferriss: Bestselling Author, Human Guinea Pig

The Tim Ferriss Show

16,221 Listeners

The Psychology Podcast by iHeartPodcasts

The Psychology Podcast

1,853 Listeners

Negotiate Anything by Kwame Christian Esq., M.A.

Negotiate Anything

625 Listeners

How I Built This with Guy Raz by Guy Raz | Wondery

How I Built This with Guy Raz

30,280 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,984 Listeners

Akimbo: A Podcast from Seth Godin by Seth Godin

Akimbo: A Podcast from Seth Godin

1,760 Listeners

Worklife with Adam Grant by TED

Worklife with Adam Grant

9,239 Listeners

Nudge by Phill Agnew

Nudge

172 Listeners

The Next Big Idea by Next Big Idea Club

The Next Big Idea

1,290 Listeners

Uncensored CMO by Jon Evans

Uncensored CMO

37 Listeners

A Bit of Optimism by Simon Sinek

A Bit of Optimism

2,119 Listeners

The Marketing Millennials by Daniel Murray

The Marketing Millennials

138 Listeners

ReThinking by TED

ReThinking

618 Listeners

Marketing Made Simple by Powered by StoryBrand

Marketing Made Simple

288 Listeners

Lenny's Podcast: Product | Growth | Career by Lenny Rachitsky

Lenny's Podcast: Product | Growth | Career

1,303 Listeners