NN/G UX Podcast

46. Getting Strategic About Research (feat. Kate Towsey, author of Research that Scales)

Listen Later

As tech layoffs and budget cuts dominate the start of the year, UX teams are navigating a critical challenge: proving the value of research while doing more with less. In this episode, NN/g Director of Research Maria Rosala sits down with ResearchOps pioneer Kate Towsey to explore how ResearchOps can help teams think strategically about the impact and efficiency of their research.

Learn more about Kate Towsey
Kate’s Book: Research That Scales: The Research Operations Handbook
Kate's Substack: Scaling and Systematising Research
Kate’s Masterclasses in Australia and Europe: Defining a ResearchOps Strategy, 2025
Kate's ChaCha Club - a member's club for ResearchOps professionals: https://chacha.club/

NN/g Courses and Content on ResearchOps
Full-Day Course: ResearchOps
Free Article: Research Ops 101
4-min Video: Strategic vs Reactionary Research
4-min Video: Research Repositories 101
3-min Video: Research Participant Database

...more
View all episodesView all episodes
Download on the App Store
NN/G UX PodcastBy Nielsen Norman Group
  • 4.7
  • 4.7
  • 4.7
  • 4.7
  • 4.7

4.7

104 ratings

More shows like NN/G UX Podcast

View all
The McKinsey Podcast by McKinsey & Company

The McKinsey Podcast

393 Listeners

Design Matters with Debbie Millman by Design Matters Media

Design Matters with Debbie Millman

1,230 Listeners

Creative Confidence Podcast by IDEO U

Creative Confidence Podcast

128 Listeners

Design Better by The Curiosity Department, sponsored by Wix Studio

Design Better

320 Listeners

Awkward Silences by User Interviews

Awkward Silences

75 Listeners

The Futur with Chris Do by The Futur

The Futur with Chris Do

858 Listeners

Future of UX | Your Design, Tech and User Experience Podcast | AI Design by Patricia Reiners

Future of UX | Your Design, Tech and User Experience Podcast | AI Design

20 Listeners

Think Fast Talk Smart: Communication Techniques by Matt Abrahams, Think Fast Talk Smart

Think Fast Talk Smart: Communication Techniques

800 Listeners

A Bit of Optimism by Simon Sinek

A Bit of Optimism

2,196 Listeners

Deep Questions with Cal Newport by Cal Newport

Deep Questions with Cal Newport

1,329 Listeners

Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

Coaching Real Leaders

677 Listeners

Honest UX Talks by Wix Studio by Anfisa Bogomolova & Ioana Teleanu

Honest UX Talks by Wix Studio

40 Listeners

Product Thinking by Melissa Perri

Product Thinking

147 Listeners

ReThinking by TED

ReThinking

629 Listeners

HBR On Leadership by Harvard Business Review

HBR On Leadership

169 Listeners