In this Hosting Hotline episode, listener Colby from Humble Abode in Australia calls in with a question many hosts are asking: Can you still nudge guests toward booking direct after their stay—even with Airbnb’s updated policies?

Colby has been sending post-stay messages encouraging repeat visits and direct bookings. But with Airbnb tightening its rules, is that strategy still allowed?

We break down:

• Why post-stay messages via Airbnb’s platform are now a hard no
• What is still okay when it comes to asking for reviews
• How to compliantly shift communication off-platform
• Why your in-home marketing game matters more than ever
• Simple tools and strategies (like StayFi) that keep you compliant and effective
• The real reason you shouldn’t try to outsmart Airbnb's AI

Plus, we share smart alternatives to keep your marketing efforts alive—without breaking the rules.

🔗 Mentioned in this episode:

StayFi: A platform for collecting guest emails with consent, post-booking

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