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Taking the Emotion Out of Real Estate
Emotions run high in real estate — and as Realtors, we're often caught in the crossfire. In this episode, we're digging into why emotions get so out of hand during deals and what we can do to stay grounded, professional, and kind when tensions rise.
From boundary-busting texts at 10pm to screaming sellers and lowball offers that go sideways, we share our most memorable emotional transactions — and how we handled them. This episode is full of real stories, hard lessons, and practical scripts to help you stay calm and confident, even when everyone else is melting down.
Here's what we cover:
Why it's our job to be the emotional buffer
How emotions kill deals — and what prevents that
Scripts for sellers who take things personally
How to set boundaries with anxious or angry clients
The power of using data to de-escalate
Why being nice is still the best strategy
Resources & Products Mentioned:
Email Templates 101: emailtemplates101.com
Build Your Own Business 101: hustlehumblypodcast.com/byob
Agent Systems 101: agentsystems101.com
Free Database Template: hustlehumblypodcast.com/starthere
Have a crazy emotional client story? We'd love to hear it! Email us at [email protected]
—
⭐ Leave us a review: ratethispodcast.com/hustlehumbly 💻 All our resources: hustlehumblypodcast.com 📧 Submit a question or toast: [email protected] 📱 Follow on IG and FB: @hustlehumblypodcast
By Alissa Jenkins & Katy Caldwell4.9
874874 ratings
Taking the Emotion Out of Real Estate
Emotions run high in real estate — and as Realtors, we're often caught in the crossfire. In this episode, we're digging into why emotions get so out of hand during deals and what we can do to stay grounded, professional, and kind when tensions rise.
From boundary-busting texts at 10pm to screaming sellers and lowball offers that go sideways, we share our most memorable emotional transactions — and how we handled them. This episode is full of real stories, hard lessons, and practical scripts to help you stay calm and confident, even when everyone else is melting down.
Here's what we cover:
Why it's our job to be the emotional buffer
How emotions kill deals — and what prevents that
Scripts for sellers who take things personally
How to set boundaries with anxious or angry clients
The power of using data to de-escalate
Why being nice is still the best strategy
Resources & Products Mentioned:
Email Templates 101: emailtemplates101.com
Build Your Own Business 101: hustlehumblypodcast.com/byob
Agent Systems 101: agentsystems101.com
Free Database Template: hustlehumblypodcast.com/starthere
Have a crazy emotional client story? We'd love to hear it! Email us at [email protected]
—
⭐ Leave us a review: ratethispodcast.com/hustlehumbly 💻 All our resources: hustlehumblypodcast.com 📧 Submit a question or toast: [email protected] 📱 Follow on IG and FB: @hustlehumblypodcast

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