Today, we’re talking about issues that are a real PITA (that stands for pain in the…). The worst of these problems can come from your paying clients.

Whether you have all of the best legal protections in place or none at all, trouble clients can always find ways to end up causing legal headaches. I’m going to share how to identify warning signs early so that you can see problems coming, when to cut ties with a difficult client, and – ideally – how to avoid them altogether, in the first place. Keep in mind that these types of issues are normal and they’re in no way a reflection of you as a coach. The best thing to do is move through these experiences with grace.

In this episode, you'll hear…

1. 06:21 - Why we need to talk about PITA clients
2. 09:40 - What to take away from them
3. 10:43 - How problem clients present themselves in your business
4. 19:45 - Warning signs
5. 31:56 - When to run
6. 39:39 - How to avoid problem clients altogether
7. 52:11 - How to terminate a problem client properly

RESOURCES:

1. “How to Terminate a Contract with a Client” [blog post]
2. “How to Send and Sign Contracts” [blog post]
3. Episode 2. “Scope of Practice for Coaches (What You're Legally Allowed to Do)” [podcast episode)
4. “How To Deal With Difficult Clients” [blog post]

CONNECT:

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4. Subscribe to Sam's Substack, Beyond Business
5. Take Sam's free legal workshop "5 Steps to Legally Protect & Grow Your Online Business"

DISCLAIMER