Leading a team in one location is challenging enough. But, throw in two more locations, and you’re juggling a lot more than just your team. On episode 50 of Stacking Your Team, Shelli introduces you to our CEOCHIX Mastermind member, Nickie Janes, who manages over 30 team members across all three of her business locales. 

Nickie is the Founder and President of Smooth with three locations in the Norfolk/Newport News area in Virginia. Each location offers premium wax, skin, and lash care services in its gorgeous spas.  

In their discussion, Shelli and Nickie explore the everyday struggles that come with managing a large team. Nickie also reveals how she introduced a new level of executive leadership across her teams and how this decision helped her to plan for all the things required to open up a third location. 

You’ll also learn how Nickie organizes, manages and trains her team across all three locations. If you have a large team or aspire to grow your team in the future, listen in to discover Nickie’s secret to stacking a team of high caliber with members who are truly an extension of her brand and her spa philosophy. 

In this episode, you’ll learn: 

• How to structure a team across multiple locations 
• The importance of finding balance between authenticity and professionalism 
• How to train your team members to become true extensions of your brand  
• Attributes to look for when hiring front desk team members  

Join the BizChix Community 

Connect With Nickie Janes 

• Website  
  
• Facebook 
  
• Instagram 
  
• Email
  

Other Links Mentioned: 

• Email Shelli 
• Shelli’s LinkedIn 
  
• Shelli’s Instagram 
  

Listen to The BizChix Podcast 
  

Work with Us: 

• One Day Mastermind 
  
• GrowthChix Accelerator Program 
  
• ProfitChix Mastermind 
  
• CEOCHIX Mastermind 
  
• Strategy Session 
  

Join the BizChix Community 

This episode was first published at BizChix.com/syt-50. Listen to our sister podcast, BizChix, on your app or at http://bizchix.com. Join the BixChix Community here.