Sign up to save your podcasts
Or
Share 524: Oscar Munoz (Former CEO of United Airlines) - Listening To Your Employees, Responding From Tragedy, Swinging Easy, & Turning Around A Failing Company
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
524: Oscar Munoz (Former CEO of United Airlines) - Listening To Your Employees, Responding From Tragedy, Swinging Easy, & Turning Around A Failing Company
Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right...
Full show notes at www.LearningLeader.com
Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12
Oscar Munoz served as CEO and chairman of United Airlines, previously holding several executive leadership positions at CSX, AT&T, US West, PepsiCo, and Coca-Cola.
- Listen, Learn, AND THEN Lead… The purpose of the listening tour was to hear from people at the ground level, listen, learn, and then make decisions.
- I love the simplicity in the question to his team, “Hey, what are the 10 dumbest rules we’ve put in place?” And then changing them… This is something we all should think about periodically.
- The father-daughter bond Oscar has with his daughter, Jessica. The traits he sees in her that are also in him are “tenacity and refusal to give in no matter what.”
- Before Oscar became CEO, the culture was based on a “cost-cutting, rule-obsessed, disciplinary-heavy culture."
- Listening Tour - In 2015, After becoming CEO of United Airlines, Munoz embarked on a "listening tour" of the company, meeting with disgruntled employees around the United States and discussing their concerns. While this phase was intended to last for the first 90 days of the job, Oscar was hospitalized after having a heart attack in October 2015, 38 days into the job.
- In 2015, Oscar was one of two Hispanic CEOs in the top 100 of the Fortune 500 list. Munoz has been named among the "100 Most Influential Hispanics" by Hispanic Business magazine. In March 2017, Oscar was named "Communicator of the Year for 2017" by PRWeek.
- How to be both a great dad and a great CEO?
- "Model the right behavior for your kids."
- Advice: Swing easy. Be yourself.
View all episodes
By Ryan Hawk
4.9
12661,266 ratings
Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right...
Full show notes at www.LearningLeader.com
Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12
Oscar Munoz served as CEO and chairman of United Airlines, previously holding several executive leadership positions at CSX, AT&T, US West, PepsiCo, and Coca-Cola.
- Listen, Learn, AND THEN Lead… The purpose of the listening tour was to hear from people at the ground level, listen, learn, and then make decisions.
- I love the simplicity in the question to his team, “Hey, what are the 10 dumbest rules we’ve put in place?” And then changing them… This is something we all should think about periodically.
- The father-daughter bond Oscar has with his daughter, Jessica. The traits he sees in her that are also in him are “tenacity and refusal to give in no matter what.”
- Before Oscar became CEO, the culture was based on a “cost-cutting, rule-obsessed, disciplinary-heavy culture."
- Listening Tour - In 2015, After becoming CEO of United Airlines, Munoz embarked on a "listening tour" of the company, meeting with disgruntled employees around the United States and discussing their concerns. While this phase was intended to last for the first 90 days of the job, Oscar was hospitalized after having a heart attack in October 2015, 38 days into the job.
- In 2015, Oscar was one of two Hispanic CEOs in the top 100 of the Fortune 500 list. Munoz has been named among the "100 Most Influential Hispanics" by Hispanic Business magazine. In March 2017, Oscar was named "Communicator of the Year for 2017" by PRWeek.
- How to be both a great dad and a great CEO?
- "Model the right behavior for your kids."
- Advice: Swing easy. Be yourself.
More shows like The Learning Leader Show With Ryan Hawk
View all
The Look & Sound of Leadership
1,160 Listeners
Andy Stanley Leadership Podcast
2,261 Listeners
Coaching for Leaders
1,471 Listeners
Craig Groeschel Leadership Podcast
10,652 Listeners
How to Be Awesome at Your Job
1,043 Listeners
How Leaders Lead with David Novak
559 Listeners
The Jon Gordon Podcast
1,212 Listeners
Speak Up: Develop Your Executive Presence & Leadership Communication Style
72 Listeners
Maxwell Leadership Executive Podcast
366 Listeners
FranklinCovey On Leadership with Scott Miller
219 Listeners
Maxwell Leadership Podcast
2,463 Listeners
At The Table with Patrick Lencioni
1,133 Listeners
A Bit of Optimism
2,190 Listeners
Coaching Real Leaders
632 Listeners
HBR On Leadership
136 Listeners