Ben Gaddis is the President of T-3, an Austin advertising agency dedicated to helping clients build useful brands and create exclusive, meaningful relationships with their customers.

Today, we're here to discuss the shifting marketplace. Specifically, why fewer people are going out to eat and what you can do about it.Here's what Ben believes you can do about it: 1) Owning your relationships online, 2) Creating, maintaining and evolving signature experiences, and 3) Addressing the changing nature of space.

Show notes… Favorite success quote or mantra:

"If it is not true it should be."

In this episode with Ben Gaddis, we discuss:

• Ben tells us a little bit about what makes him an authority on today's topic.
• Why delivery and eating at home are on the rise.
• Owning the relationship with your guests online.
• Owning your e-commerce sites. Make people want to order from you.
• What tools you can be leveraging to get online ordering that you can control.
• Creating, maintaining and evolving signature experiences.
• Addressing the Changing nature of space.

Resources mentioned

• olo
• Mavn
• MonkeyMedia

Today's sponsor:

EthicsSuite.com -provide a safe, secure, simple and anonymous communication channel between you and your employees to help you protect your hard-earned reputation and assets. Demonstrate to your team that you are committed to providing a workplace that operates with the highest ethical standards. Staying informed about important issues will help you resolve them internally before they spiral into larger, costly, or public problems.

Cashflowtool.com A simple powerful and predictive cash flow companion for Qickbooks. Simple, because it requires no data entry, is always up to do and works on any device, anywhere. Powerful, because with it's built-in cash flow calendar, activitiy feed and anomaly detector, you instantly know all aspects of your cash flow with no surprises. Predictive, because you'll know your cash flow today and anticipate it tomorrow.

Contact info:

linkedin

twitter

[email protected]

Thanks for listening!

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Huge thanks to Ben Gaddis for joining me for another awesome episode. Until next time.

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!