If your team’s communication feels off or productivity is dragging, the problem might not be what you think—it might be how you lead.

In this episode, Chris sits down with DISC expert Bryan Arzani to unpack how understanding personality styles leads to better leadership, communication, and performance.

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Whether you’re brand new to DISC or already using it, this episode gives you practical tools and language to create lasting change in your team.

Episode Timestamps
00:04:01 – What’s Really Going On When Leaders Feel Misunderstood
Why saying the right thing doesn’t always lead to being understood.

00:07:42 – Blind Spots That Hurt Communication
How unaddressed blind spots lead to leadership breakdown.

00:10:40 – Self-Awareness Is a Trust Builder
The first step to better communication is understanding yourself.

00:21:02 – Who Owns DISC and Why It Works
A quick history and why DISC is the most widely used tool in business.

00:30:46 – When Personality Styles Clash Under Pressure
The patterns and causes behind personality-based conflict.

00:43:23 – The Most Common Mistakes Leaders Make with DISC
What to avoid when using DISC with your team or hiring process.

00:55:43 – How to Use DISC to Improve Team Performance
Practical ways to apply DISC for stronger leadership and better results.