The Chris LoCurto Show

The Chris LoCurto Show

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The Chris LoCurto Show episodes

  • 5 Things a Leader Should Never Outsource to AI
    Your team probably used AI a dozen times this week, but who actually made the call on what it told them? AI isn’t going to take over your leadership, but you might be giving it away one prompt at a time. If your team leans on AI and you’re not sure where the line is, this one’s for you.

    Episode Highlights:
    [00:00] AI Is a Tool, Not a Leader
    [02:17] 1. Judgment: AI Informs, the Leader Decides
    [04:40] 2. Curiosity: Don’t Let a Fast Answer Replace Better Questions
    [07:09] 3. Difficult Conversations: AI Can Help You Prepare, Not Lead
    [11:57] 4. Discernment: Does It Fit Your Mission, Values, Culture and People?
    [14:22] 5. Responsibility: You Own the Outcome

    If every important decision in your business still has to come through you, does it have to stay that way? Take the free Owner Dependency Assessment to see how dependent your business really is on you, and where that dependency is coming from. It only takes a few minutes.

    Take the assessment: https://chrislocurto.typeform.com/to/upA71y2M
    19 min
  • Throwback Episode | Simple Sales Scripts That Change Everything
    When a prospect calls asking about one specific product, does your salesperson start talking about that product, or start asking why they called?

    It’s not a lack of effort, it’s a lack of guidance. In this throwback episode, Joel Fortner joins me to share simple language shifts that help your team sound confident and build trust fast.

    If your team talks more than it listens, this one’s for you.

    (14:06) How to Frame a Call So You Sound Confident
    (23:21) Weak Language vs. Confident Language
    (28:10) Handling Objections and Building Trust
    (47:09) Five Questions Every Salesperson Should Ask

    Want to help your team sell by serving instead of pushing? Register for the next Persuasive-Servant Selling Workshop: https://chrislocurto.com/pages/nov-pss-workshop/
    1 hr 1 min
  • Your Revenue Is Growing. But Is Your Business Actually Healthy?
    Your revenue is up this year. Are you working more hours than ever to keep it there?

    A big year doesn’t always mean a healthy business. The question is whether your business got healthier or just bigger.

    02:23 - Six Areas to Check, Starting With Financial Health
    07:08 - People, Customer, and Operational Health
    11:58 - Leadership and Owner Health
    14:22 - Rate Yourself and Take the Owner Dependency Assessment

    Take the free Owner Dependency Assessment: https://chrislocurto.typeform.com/to/upA71y2M
    18 min
  • How to Make Difficult Business Decisions When You're Uncertain
    Two smart leaders can look at the exact same information and still land on opposite decisions.

    The hard part isn’t a lack of courage, it’s a lack of certainty. If you’re sitting on a big decision and can’t tell which way is right, this one’s for you.

    Key Highlights:
    02:22 Write Down What You Actually Know
    04:45 Make Your Assumptions Visible
    07:09 Rate the Downside If You’re Wrong
    11:50 Make the Next Right Decision

    Are you making every hard call alone? Take our free Owner Dependency Assessment to see how dependent your business really is on you:
    https://chrislocurto.typeform.com/to/upA71y2M
    16 min
  • Can You Afford to Hire Another Team Member?
    You know you need help. But can you afford to hire someone yet?

    The real question isn't whether you can afford another person. It's whether you know what problem that person is supposed to solve.

    If you keep saying "I need help" but you're not sure what you'd hand off, this one's for you.

    (00:00) Name the Problem Before the Person
    (02:23) Fix the System Before You Add to It
    (04:48) Five Questions to Ask Before Adding Payroll
    (11:59) Know What Changes Because This Person Exists
    (19:11) Hire Before Desperation Changes Your Standards

    Is your business too dependent on you?
    Take our free Owner Dependency Assessment to see how dependent your business really is on you and where that dependency is coming from. It only takes a few minutes.
    24 min
  • If You Started Your Business Today, Would You Build It Differently?
    If your business disappeared tonight and you had to rebuild it tomorrow morning, would you build the same one?

    The problem usually isn't that your team isn't working hard enough. It's that a lot of their time, money, and energy goes into things that exist only because they've always existed.

    If you're spending hundreds of hours trying to make old things work a little better, this one's for you.

    Key Highlights:
    03:08 Your Business Evolved, It Wasn't Designed
    05:52 Challenge Its Existence Before You Optimize It
    10:00 Stop Defending the Past and Design the Future
    15:39 The Blank Whiteboard Exercise for Your Leadership Team

    Is your business too dependent on you? Take the Owner Dependency Assessment and see where your business still leans on you, and what it would take to change that.

    Want More?
    Check out The Leaders Table, where business owners and leaders challenge the assumptions behind the answers you already have.
    20 min
  • Your Leadership Team Is Solving Problems Too Fast
    Your leadership team keeps solving the same problems over and over, and it's not because they're bad at solving problems. It's because they're too fast at it. In this episode, I break down why curiosity, not quick answers, is the skill your team is missing.

    Key Highlights:
    [00:00] Why Solving Problems Fast Might Be the Real Problem
    [02:16] How Leaders Lose Curiosity Over Time
    [07:06] Fires, Symptoms, and the Danger of "I Already Know"
    [11:58] Curiosity, Communication, and Accountability
    [19:06] Putting Curiosity Into Practice

    Take the free Owner Dependency Assessment to see how much your business depends on you to solve problems like this:

    https://chrislocurto.typeform.com/to/upA71y2M
    25 min
  • Why Your Best Team Members Are Leaving
    Your best team members don't leave the day they resign, they leave months before that, and most leaders never see it coming. In this episode, we break down the quiet warning signs of disengagement and how to catch them before you lose someone good.

    Key Highlights:
    00:28 Not Every Resignation Is a Leadership Failure
    02:54 How a Good Team Member Slowly Checks Out
    07:37 Don't Mistake Silence for Buy-In
    11:43 Have the Conversation Before the Resignation

    Take the free Owner Dependency Assessment and see where your business relies too heavily on you.
    17 min
  • Why Do I Have to Keep Reminding My Employees? | 692
    Why are you still reminding the same employee about the same thing, week after week?

    It's not a discipline problem, it's an accountability gap you built without meaning to, and this episode shows you how to fix it, not with more reminders, not with micromanaging, but with real leadership.

    Episode Highlights:
    [02:23] What Your Team Is Really Watching
    [04:45] The Real Reason Leaders Let Things Slide
    [07:11] Why Timing Matters
    [09:35] Accountability Isn't Micromanagement

    Take this information, change your leadership, change your business, change your life, and join us on the next episode.

    Find Out How Owner-Dependent Your Business Really Is
    If any of this hit close to home, the real question isn't just whether you're reminding people too much, it's how much of your business still runs through you. Take our free Owner Dependency Assessment to see exactly where those gaps are and get a clear starting point for building a team that doesn't need you to remember everything for them.
     
    Take the Owner Dependency Assessment
    17 min
  • What Marriage Taught Me About Leadership | 691
    Heather and I are digging into our marriage, our businesses, and our life, no script, no polish. We're up in Truckee taking a real vacation, and we sat down to answer some of the questions people actually want to ask us but rarely do. This one's raw and real.

    Timestamps:

    0:02 - The Myth of the Self-Sufficient Leader 
    2:53 - What I Struggle With, and Why Truckee Is Our Reset 
    7:39 - What You Don't Know About Me 
    12:29 - Setting the Reality: Accountability and the Season That Almost Wore Us Out 
    16:14 - What Marriage Has Taught Me About Leadership

    We recorded video for this one too, so if you'd rather watch than just listen, catch the full episode on YouTube: https://www.youtube.com/watch?v=3tJE2UZUVoE
    27 min

About The Chris LoCurto Show

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Break down the barriers to small business success with 'The Chris LoCurto Show'. Tailored for the tireless entrepreneur facing the daily grind of managing cash flow, leading a team, and carving out a…

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