You know that feeling when someone really gets you? And I'm sure you also know the vastly different experience of not feeling understood or being with someone who appears tone deaf to who you are.

Empathy is a big part of the difference, and it matters. Empathy is fundamental, learnable, and it is one of the skills that defines us as people.

And yet, empathy is a commonly misunderstood skill.

I am so happy to have an empathy expert to provide clarity and show us how to grow it and to explain how it will improve our lives. My guest, Maria Ross, is a brand strategist, TEDx speaker, and an author who has written a must-read book called The Empathy Edge. Simply put, her book shines a light the importance of empathy in our personal lives and in the workplace. Indeed, this one trait can be the difference maker for whether a relationship or company succeeds or fails. Business luminaries love her book and one sums up the lion’s share of accolades by saying it’s “a must-read for every manager and executive.”

I agree wholeheartedly and would add it’s a must-read for every person, regardless of their work.

Book link: https://amzn.to/43Fd3vk This is an affiliate link. It will provide me with a small commission on purchases made through it and help the podcast (but it won’t affect the price you pay).