Contrary
to what most people think, science says that you’re not in control of
all of the decisions that you make each day.
There
are a lot of automatic decision-making processes that go on within
your brain. In this video, you’re going to learn the eight most
impactful of these cognitive biases and how you can use them to your
advantage.
So
if you find that you keep making stupid decisions, seemingly on
autopilot, whether that be in your selling career or just in life in
general, this video is going to explain why that happens and how you
can stop it in its tracks.
Cognitive Biases
Have
you ever wondered why hindsight is such a powerful tool? It’s because
a lot of the decisions we think we make are processed automatically
in our brains. We’re not in control of them.
It’s
only after the decision has been made that we look back with
hindsight and engage the logical part of our brains that we realise
where we went wrong.
Our
brain does this because it requires less mental energy to make quick,
automatic decisions than it is to ponder every single thing that we
have to do each day. And our brains are as lazy as the average sale
manager.
No,
but seriously, imagine if you had to think of the pros and cons of
that great big truck, hurtling towards you at 60 miles per hour as
you walk across the street to grab an overpriced latte.
It’d
mow you down before you even managed to pull out a pen and paper to
think to create the two columns of “benefits of jumping out of
the way”, “benefits of getting flattened and allowing my
wife to cash in on my life insurance”.
So
with that said, let’s jump into the eight cognitive biases or short
cuts that all of our brains take each day –
One
– Anchoring
bias
The
first cognitive bias is called the anchoring bias, and it comes about
because humans will always rely more heavily on the first lot of
information that they receive to make decisions over any subsequent
lots of information that comes their way.
The
issue is, the first lot of information isn’t always going to be most
reliable.
For
example, if I’m selling a product and I tell you it’s worth £20,000
a month, then two days later I come to you with a credible story that
I can now offer it to you for the low, low price of £10,000 a month,
it seemed like a complete bargain. This is because your judgement on
what pricing is fair is based on the initial information that you
received.
This
is an example of how “anchoring” is used as a tool of
influence. Many organisations sell their products by anchoring a
fictitious price that the product never actually sells for. Then they
pitch the lower price afterwards to secure a deal.
This
can also be used more subtly too. For example, if I ask you whether
the tallest building on the planet was more or less than a thousand
feet high, I’ve already anchored this number in your brain which can
skew your response.
So
have a guess, pause the video and leave a comment below on how high
you think the worlds tallest building is.
Have