You won’t believe this one… In today’s episode, I’m sharing the wildest customer complaint we’ve had in recent memory—and what we did to handle it professionally (even when we wanted to lose our minds). From start to finish, this story has twists, lessons, and a few laughs you won't want to miss. Whether you're just starting or you’ve been in business for years, this episode is a masterclass in staying cool under pressure and turning a crazy moment into a learning opportunity.

LINK Membership

Get Brian's Free Newsletter

https://www.lawntrepreneuracademy.com/ 

LMN Mastermind Sessions (Use code Brian).

LMN Landscape Software (Interested in checking out LMN and giving it a free Trial? Use our link or the code "Brian" to get the best savings and signup experience possible).

Brian's Lawn Maintenance On YouTube

Brian's Lawn Maintenance On Instagram

www.brandedbullinc.com 

www.CycleCPA.com mention code: Brian to save $200.

www.PostcardMania.com/Brian

Zero to $100K!: The Complete Guide on How to Start a Successful Lawn Care Company

Brian's Lawn Maintenance "MERCH"

Together In The Trades - The Summit for Couples in Business - Savannah, Georgia August 14 - 16, 2025

EQUIP Expo - Oct 21-25, 2025 (Save 50% with code Brian)

 

Our Affiliate Partners:

www.EquipmentDefender.com (Brians10 Save 10%)

www.KujoYardwear.com (Brians10 Save 10%+Free Shipping!)

www.ISOtunes.com (Save 10%) https://bit.ly/3wzhaI4

www.ProvenLocks.com (Brians10 Save 10%)

www.DarwinsGrip.com (Brians10 Save 10%)

www.Plow-Right.com (Brians10 Save 10%)

www.Ballard-Inc.com (Brians10 Save 10%)

www.EarthWay.com (Brians10 Save 10%)

www.RhinoHitch.com (Brians10 Save 10%)

www.SureCanUSA.com (Brians10 Save 10%)

www.ComfortTrim.com (Brians10 Save 10%)