With excitement allow me to introduce to you today's guest, the founder and CEO of Restaurant HR Group, Inc. Carrie Luxem. You can find Carrie Luxem at her website www.carrieluxem.com or read her book Restaurant Operator's HR Playbook here. Carrie Luxem is the founder and CEO of Restaurant HR Group, Inc. and Carrie Luxem LLC and she is laser-focused on her mission to create more restaurant and leadership success stories. She is the author of Restaurant Operator's HR Playbook and will be publishing her second book (a soft skills playbook) in early 2022. With a restaurant industry focused HR career that has spanned over 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice. She has been named as one of the top 50 women innovators in the restaurant industry and has been featured in Entrepreneur Magazine, Inc Magazine, Restaurant News, Pizza Today and Independent Restaurateur. She has a weekly column with 1851 Franchising, actively posts articles and videos on social media, and has appeared on several radio shows and dozens of restaurant industry and business-focused podcasts.

753: Workshop – Carrie Luxem on HR Systems and Recruiting

321: Carrie Luxem on Your Team Won't Care About You Until You Care About Them

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Favorite success quote or mantra:

• "Let's do what's right, not what's easy."

In today's workshop with Carrie Luxem we will discuss:

12 Tips to Properly Terminate Employees

1. Know the rules for your state
2. Provide an employee handbook
3. Take the onboarding to heart
4. Track and document employee performance
5. Coach your team
6. Creating improvement plans
7. Initiate corrective action
8. Gather documentation and input
9. Keep it private
10. Be professional and to the point
11. Share legally required information
12. Learn from each termination

Today's sponsor:

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant's website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.

Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure.

Contact info:

Find Carrie's book Restaurant Operator's HR Playbook here

www.carrieluxem.com

www.restauranthrgroup.com

Thanks for listening!

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Huge thanks to Carrie Luxem for joining me for another awesome episode. Until next time!

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