Today’s guest is Dawn Sweeney, the former President & CEO of the National Restaurant Association. Steve Jobs used to say of Apple: “Excellence is the price of admission.” What he meant by that was that excellence was standard operating procedure. It’s what was expected. In an environment like this,

colleagues push each other to make things better. They push the boundary of what’s possible, and if someone feels like a project or an idea can be better, they speak up!

Dawn Sweeney, and the great leaders I know, do this very same thing. They speak up when something can be better. They don’t accept the status quo, but instead have the courage to push for making everything the best it can be. This, my friends, is what it looks like to strive for excellence. And doing things with excellence is the mark of a great company.

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