In this exciting episode of The Hospitality Mentor Podcast, we sit down with Mary D’Argenis-Fernandez , President and Founder of MDA Hospitality Solutions. Mary shares her incredible journey from starting her hospitality career at Walt Disney World at 16 to now celebrating 10 years of success with her own company.

Discover her insights on hospitality training, her transformative experiences at top brands like Walt Disney, Loew's Miami Beach, Four Seasons, and Mandarin Oriental, and how she has helped elevate industry standards. Join us as we delve into the importance of training and staying passionate about what you do.

Perfect for hospitality professionals looking for inspiration and actionable tips to boost team satisfaction and operational excellence!

00:00 Introduction and Guest Welcome

01:32 Mary's Journey Begins at Disney

03:18 Rising Through the Ranks at Disney

12:18 Transition to Loew's Miami Beach Hotel

15:49 Experience at Four Seasons Miami

17:52 Joining Mandarin Oriental Miami

22:36 Unexpected Job Offer

23:16 First Executive Role

24:13 Turning Around the Property

26:06 Promotion to Hotel Manager

28:16 Personal Tragedy and Career Shift

29:44 Business Development Consultant

31:47 Founding MDA Hospitality

33:55 Expanding Clientele and Projects

37:25 Current and Future Endeavors

44:51 Advice for Young Professionals

45:36 Conclusion and Contact Information