The Recruitment Leadership Podcast

A Measured Approach to AI and Automation in Recruitment with James Kingston, Managing Director at Kingston Barnes


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Join your host, Alison Humphries, for a thought-provoking discussion on the evolving landscape of AI and automation in recruitment in this episode with James Kingston, CEO of Kingston Barnes.

In this episode, you can expect Alison and James to explore the strategic implementation of automation and AI tools within the recruitment process, with practical tips for onboarding and measuring success. 

Tackling whether robots and recruiters can really work together, key topics explored include:

A critical analysis of automation tools: We delve into James' practical experience with LinkedIn automation and TriplePhi at Kingston Barnes, examining the potential benefits and inherent risks associated with these technologies.

Learning from the past: We dissect the case of Amazon's unsuccessful recruitment AI, highlighting the importance of careful testing and responsible management when adopting new systems.
Actionable insights for leaders: James offers practical guidance for recruitment leaders looking to implement automation effectively. Setting clear objectives, rigorous testing, audience segmentation, and staff empowerment are all crucial elements for success.
Measuring the impact: We explore the challenges and considerations involved in quantifying the return on investment for automation tools, and why “softer” measures such as candidate experience are just as vital as financial gains.
A shift in industry perspective: We delve into the evolving attitude towards technological advancements in recruitment, which is moving towards a collaborative and nuanced approach that leverages technology for its strategic advantages.
The human element remains paramount: James emphasises his belief that AI will ultimately serve as a supportive tool, not a replacement for human interaction.

This episode is a must-listen for recruitment professionals seeking to navigate the ever-changing talent acquisition landscape. Gain valuable insights and practical strategies for harnessing the power of automation, while ensuring that a human-centric approach to your recruitment process remains. 

Timestamped Guide:

00:50 - About James and his journey with automation and AI: how did you start implementing it? And why?

10:13 - So, thinking about the whole landscape, what other parts of the recruitment workflow have you decided to automate? And can you also talk to us about your choice of partners to work with to do that?

15:08 - What top bits of advice would you give other business leaders when they're implementing a new system implementation?

05:11 - Why it’s important that recruiters understand their own commission schemes

26:46 - Not one of the companies I know can give me a positive answer when I asked them “Yes, but has an overall performance per billing consultant, has it actually improved?” - what are your thoughts on that?

31:06 - Have you found that you need to consider your three markets separately when implementing any automation?

33:23 - How do you anticipate the use of AI in the recruitment sector?


37:18 - James, you're also an author - would you like to just tell the audience about your book?

Connect with James on LinkedIn 


James’ book: https://amzn.eu/d/55xBaMp

Interested in speaking to Alison about your business strategy? 

Get in touch, today!

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