Sam Rigopoulos highlights how he and his team have pivoted and adapted through consecutive Melbourne lockdowns. The director with Jellis Craig Northcote, and the 16th-ranked agent in REB's Top 100 Agents for 2021, shares why COVID-19 hasn't been all bad, iterates the value that buyer's advocacy brings his business, highlights the positivity that can come from transacting off-market, and urges everyone in the industry to make the most out of the current market conditions, knowing it can't last forever. In this episode, you will hear:

• How Sam has leant in to new ways of working over the past 18 months

• Why agents must engage with people in a way that works for them

• The potential pitfalls of off-market transactions

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