On a recent edition of In Touch, we heard about Accessible In Home Displays, or AIHDs. These devices are essentially energy smart meters that have been adapted to provide, for example, a text to speech facility. We were told that they should be available from energy companies for blind people who requested them. However, many listeners have told us that this has not been their experience. We take a closer look.

PRODUCER: FERN LULHAM

PRESENTER: PETER WHITE

Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.