When you’re an herbalist, it’s normal to get questions from people about herbs. Usually they’re thinking that it’s a simple question, and expecting a simple response: “What’s good for IBS?” “Chamomile.” But the truth is a lot more complex than that! When you learn about herbalism, you come to understand that there are no herbs “for” any disease state. Instead, there are herbs who can exert influences on the body, and those may match well (or poorly) with the specific state of an individual person. So you become less enthusiastic about simply giving someone the name of an herb when they ask “what’ll work for…?”

This dynamic is even more pronounced on social media. Whether in an herbalism discussion group or in direct messages from your followers, an herbalist on social media will see lots of these types of questions – and lots of those one-word responses, too! But people don’t take the names of herbs – they take herbs! Which means they prepare tea (using this much plant matter for that much water), or they take tincture (made at this or that herb:menstruum ratio), or they get a supplement (made by this or that brand)… And so even if you give someone the name of a plant, have you really helped them figure out how to take it? How much to take? How often, for how long? All those details can make or break the success of an intervention.

When you get that kind of question, you want to give a helpful answer – and that can mean an answer that’s quite different from what the asker expects. Instead of simply listing names of herbs, try giving an insight into your own herbal thought process! For example, if they’re asking about “herbs for headaches”, you can briefly describe various patterns that can cause headache – heat, dryness, tension, stagnation, etc – and help them identify what kind of headache they have.

From there, you can suggest herbs to experiment with – and that’s an important phrase, “to experiment with”! Helping people understand that working with herbs involves multiple rounds of self-experimentation is a great service you can provide.

It takes a little more time to construct a response like this, but it’s significantly more helpful to the asker. They might expect you to simply know the right herb for them, and if you just say “it depends and it’s complicated”, that can feel like you’re gatekeeping. But if you share your own decision-making process, you both teach them how to think like an herbalist (even just a little bit), and you help them understand you’re not holding out on them!

Looking to improve your skills as an herbalist and clinician? Our Clinical Skills for Herbalists course has practical guidance for setting you up from scratch, or building on your existing foundation.

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