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Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! https://www.servicebusinessmastery.com

In this episode of the Service Business Mastery podcast, Tersh Blissett and Josh Crouch talk with Arian Radmand, CEO & President of IgnitePOST, about using AI-powered handwritten mail to connect with customers. Arian shares how real pen-written notes can boost replies, help with follow-ups, and even bring back lost leads. He explains how to blend tech and personal touch, and how contractors can use smart mail to get more jobs and keep clients coming back. Learn how to stand out and grow your business with this powerful tool.

In this episode, here's what you can expect to learn:

1. Why handwritten mail gets more replies than emails or printed ads.

2. How to blend AI and real notes to build stronger customer trust.

3. Ways to add cards into follow-ups, thank-yous, and job reminders.

4. How to trigger mail with your CRM to save time and boost results.

5. Tips to win back lost leads and keep your brand top of mind.

📢 Want to experience handwritten mail powered by robots?

Grab your free sample note at: https://www.ignitepost.com/sample Learn more or schedule a demo at: https://www.ignitepost.com/demo

Timestamps⏰

[00:00] - Recap

[03:39] - Episode introduction & meeting Arian Radmand

[04:55] - Why Handwritten Notes Still Work in a Digital World

[07:28] - Robots with Pens: How IgnitePOST Actually Works

[09:03] - Using Handwritten Cards with Your CRM Tools

[16:55] - 4 Smart Playbooks for Contractors Using Handwritten Mail

[26:19] - Post-Job Cards: Support Numbers, Referrals & QR Codes

[28:53] - 6-Month Check-Ins & Churn Prevention with Mail

[31:15] - Win Back Lost Leads with Offers & Personal Touch

[37:11] - Tracking Results: Pixels, Attribution & Site Visitors

[41:24] - How to connect with IgnitePOST?

If you found this conversation with Arian Radmand helpful, please leave us a review (5 stars helps more people find the show 😉).

Links & References:

LinkedIn:

• Arian Radmand

• IgnitePOST

Website:

• IgnitePOST

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Lace.ai

• Autobot.ai

Connect with us!

• Tersh Blissett

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk