On Brand with Nick Westergaard

Alan Alda on Communicating and Relating to Others


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“My whole life has been a big improvisation — I follow my nose.” Improvisation has played a big role in Alan Alda’s career in more ways than one. From his early theatrical work to founding the Alda Center for Communicating Science to his latest book — If I Understood You, Would I Have This Look on My Face? The one, the only Alan Alda is On Brand this week (as Alan jokes, “I only brought one of me!”).

About Alan Alda

Alan Alda has earned international recognition as an actor, writer, and director. He has won seven Emmy Awards, received three Tony nominations, is an inductee of the Television Hall of Fame, and was nominated for an Academy Award for his role in The Aviator. Alda played Hawkeye Pierce on the classic television series M*A*S*H, and his films include Crimes and MisdemeanorsEveryone Says I Love YouManhattan Murder MysteryBridge of Spies, and many more.

Alda is an active member of the science community, having hosted the award-winning series Scientific American Frontiers for eleven years and founded the Alan Alda Center for Communicating Science at Stony Brook University. Alda is the author of three bestselling books, If I Understood You, Would I Have this Look on My Face?Never Have Your Dog Stuffed: And Other Things I’ve Learned and Things I Overheard While Talking To Myself.

Episode Highlights

Avoiding lecture mode. “I’ve interviewed hundreds of scientists.” However, Alda found that often, when explaining their work they go into “lecture mode.” That’s where you need to focus on relating instead of just communicating.

On relating vs. communicating. “Relating is everything. Communication is developing the best possible way to say something. But is the audience getting it? Do they understand what they need to understand? It’s not-relating vs. relating.”

Order matters. “Start with a story that matters to your audience.” This might not be the order that you would first think of to tell your story in.

Why you should care about empathy. After talking with Alan, I’m inclined to stop using the word ‘target’ in reference to an audience. Instead, think of them as a communications partner. “Empathy means including the other person in your presentation. You need to practice over and over.” Not just your presentation but empathy, reading the other person. “It’s not about you. It’s about them. Focus on what the other person needs. That’s what a good salesman does.”

To learn more, go to alanalda.com and the Alan Alda Center for Communicating Science.

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