Organizations often view inclusion, along with its cousins diversity and equity, as a goal. But what if they start viewing it as a practice, an active commitment, and a way of doing business? Kedra Newsom Reeves, a BCG partner and co-lead of BCG’s North America Center for Inclusion and Equity who works for financial and social sector clients alike, argues that organizations must deeply embed inclusivity into their business practices. Otherwise banks and other financial institutions will not meaningfully play their part in closing the racial wealth gap. And other organizations will also fall short of whatever aspirations they set. Inclusion must be treated as an innovation—as a break from the past—because “for hundreds of years, we were not making decisions to be inclusive.”   

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