Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:

In our episode this week - roles are reversed!

Our host Craig O’Neill allows himself to be interviewed by a friend of the show - Evan Wisner.

This is one of those conversations you can turn on - laugh, and learn with.

The reason for this role reversal? Evan had suggested it would be good for our listeners to get a chance to hear more about the journey which led Craig to develop a passion for focusing on communication and dive into what Craig sees as his goals with the podcast.

Evan asked many questions which drew out meaningful discussion on topics including:

• Craig’s Early experiences in the industry
• What it’s like to grow up within the industry and it’s stigmas
• The effect a good ‘ambassador’ can have on others perspective of the industry
• Formative feedback that promoted early interest in communication skills
• Perspective on technology in communication pros/cons
• Craig’s mentors and the most important advice he’s received
• Early obstacles to improving communication and mindset
• Developing the ability to choose not to take offense to things
• Toastmasters then vs now.
• The joy of observing others improve their skills
• A reminder that it’s about progress, not perfection.

Loyal listeners will find plenty of inspiration in this episode and emerge feeling great about the talent in our industry, and the value of friendships and relationships developed around mutual purpose. Those who have become familiar with Evan will appreciate the back and forth conversation that flows through many very thoughtful questions.

The Word of the Day:

Heedful

- adj -

Aware of and attentive to.

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:

The Institute at WeAreTheInstitute.com. "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.

AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com

AutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software!

Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.

In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.

Contact Information

• Email Craig O'Neill: [email protected]
• Watch Full Video Episode

Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

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