Scrum Master Toolbox Podcast: Agile storytelling from the trenches

BONUS: Leading Without Blame, Building Resilient Teams | Tricia Broderick, Diana Larsen


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BONUS: Leading Without Blame, Building Resilient Teams with Tricia Broderick and Diana Larsen

In this BONUS episode, leadership experts Tricia Broderick and Diana Larsen explore their latest book, Lead Without Blame, talking about how leaders can create high-performing teams without resorting to blaming. This conversation tackles the key themes from their book, and offers insights on how leaders can foster resilient, learning-focused teams.

Understanding "Lead Without Blame"

"Leadership isn't about finger-pointing; it's about creating an environment where learning and growth can flourish."

Tricia and Diana kick off the conversation by breaking down what it means to lead without blame. They explore the impact of blame in the workplace, particularly how it stifles innovation, and erodes psychological safety. The authors stress the importance of making space for learning and acknowledge that many leaders, even unintentionally, perpetuate a culture of blame.

"To lead without blame, focus on building a culture where learning is prioritized over finger-pointing."

The Inspiration Behind the Book

"Blame has always been a leadership issue, and this book was a way to address it head-on."

Tricia and Diana share personal anecdotes that inspired the book. Tricia describes writing the book as therapeutic, reflecting on her past experiences as an executive who lacked the skills to prevent a blame culture. Diana highlights how pervasive blame is in toxic work environments and the urgent need for a shift in leadership approaches to create healthier, more supportive workplaces.

"Our goal is to equip leaders with the tools they need to create environments where everyone can thrive without the fear of blame."

From Knowledge Work to Learning Work

"Learning is the evolution of knowledge work, and it's the foundation of resilient teams."

The authors discuss the shift from traditional knowledge work to what they call "learning work." They explain that building resilient teams requires fostering an environment where continuous learning is encouraged and natural. Leaders must embrace the idea that learning is an ongoing process, crucial for adapting to changes like remote work and other modern challenges.

"To build resilient teams, leaders must prioritize creating a learning environment where everyone is prepared to adapt and grow."

The 4Cs of Learning Leaders

"Courage, Compassion, Confidence, and Complexity—these are the pillars of effective leadership in today's world."

Tricia and Diana introduce the "4Cs" of Learning Leaders—Courage, Compassion, Confidence, and Complexity. They emphasize that leadership is not just about hierarchical authority but about modeling these qualities at all levels within a team. Leaders must navigate uncertainty and complexity with confidence, showing their teams how to do the same.

"True leadership is about embodying the 4Cs—showing courage, compassion, confidence, and understanding complexity in every situation."

Leadership Through Learning

"Leaders must exemplify the learning process, guiding their teams through growth and change."

The authors explore the concept of "Leadership through Learning," where leaders actively engage in and model the learning process. They discuss essential motivators like shared purpose, autonomy, and co-intelligence, which are crucial for fostering a collaborative and innovative team environment.

"Leadership through learning means being intentional about creating a space where your team can grow together."

The Five Rules for Accelerated Learning

In their book, Tricia and Diana outline "Five Rules for Accelerated Learning" that are essential for leaders looking to cultivate high-performing teams. These rules guide leaders in creating environments where learning is continuous, rapid, and deeply integrated into the team's daily work.

"Accelerated learning happens when leaders set the right conditions and provide clear, actionable guidance."

Managing Conflict with the Escalating Conflict Model

"Healthy conflict is a sign of engagement, but it's crucial to recognize when it starts to become destructive."

The authors discuss the "Escalating Conflict Model", which helps leaders identify and manage conflict stages within their teams. The model emphasizes recognizing when conflicts move from healthy disagreements to destructive behaviors and provides strategies for keeping conflicts constructive and focused on team goals.

"Understanding the stages of conflict helps leaders intervene early and keep team dynamics positive."

Maximizing Learning and Adaptation through Retrospectives

"Retrospectives are not just about looking back—they're about learning and adapting for the future."

Tricia and Diana highlight the importance of retrospectives in team development, emphasizing that these sessions are critical for continuous learning and adaptation. They offer practical advice on how leaders can conduct effective retrospectives that focus on purpose-relevant topics and foster a culture of open, constructive dialogue.

"Use retrospectives as a tool to reinforce your team's shared goals and drive continuous improvement."

Learn More About the Book

The book is Lead Without Blame by Tricia Broderick and Diana Larsen. You can learn more about the book and access additional resources at leadwithoutblame.com.

  • Tricia: Ignite Insight + Innovation

  • Diana: Diana Larsen

  • Both: LinkedIn profiles

About Tricia Broderick And Diana Larsen

Tricia Broderick, co-author of Lead Without Blame, is a leadership and organizational advisor with over twenty-five years of experience. Her transformational leadership ignites the growth of leaders and resilient high-performing teams to deliver quality outcomes. She is a highly-rated trainer, coach, facilitator, and motivational keynote speaker. In 2020, she founded Ignite Insight + Innovation.

You can link with Tricia Broderick on LinkedIn or visit Tricia’s website.

Diana Larsen is a leadership and team improvement advisor, offering consulting and mentoring services. A sought-after keynote speaker, she has co-authored several books on Agile leadership and co-originated the Agile Fluency® Model. Her book Agile Retrospectives is one of the most mentioned works on this podcast, with the 2nd edition set to release in early 2024.

You can link with Diana Larsen on LinkedIn or visit Diana’s website.

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