"Don't wait for IT issues to arise."
 
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Summary
 
In this episode of Hey Docs!, Jill interviews Jack Wiley from Legend Networking about the critical role of IT in orthodontic and dental practices. They discuss the importance of maintaining updated technology, especially for established practices, and the risks associated with outdated systems. Jack emphasizes the need for younger doctors to consider technology when acquiring practices and provides insights on building a strong technology foundation for startups. The conversation also touches on the challenges of HIPAA compliance and the necessity of ongoing employee training in cybersecurity. Jill and Jack also discuss the critical aspects of cybersecurity, backup strategies, and the differences between Mac and PC usage in healthcare settings. The discussion also touches on the distinctions between managed services and static IT, highlighting the benefits of a proactive IT strategy. 
 
Connect With Our Guest 

Legend Networking - https://www.legendnt.com/
https://www.cyber.mil/cyber-awareness-challenge
 
Takeaways

• Jack Wiley works at Legend Networking, a dental-specific IT provider.
• IT infrastructure is crucial for the growth of practices.
• Many established practices operate on outdated technology, risking patient data.
• Younger doctors often overlook technology when acquiring practices.
• Evaluating the age of computers and network equipment is essential during acquisitions.
• Startups should prioritize hardwired connections over wireless for reliability.
• Planning for future growth in technology is vital for new practices.
• HIPAA compliance is an ongoing challenge for orthodontic practices.
• Regular technology evaluations can prevent costly upgrades later. Employee training is often the cause of network vulnerabilities.
• Backups should be incremental and frequent for quick recovery.
• Macs can be secure but require specific considerations.
• Proactive IT management prevents costly downtime.
• Regular checkups on IT systems can reveal vulnerabilities.

Chapters 

00:00 Introduction
04:55 Aging Hardware Risks
08:31 Acquisition IT Checklist
14:45 Startup Tech Foundation
23:30 Security and HIPAA Basics
26:32 Backups and Access Control
28:15 Mac vs PC in Ortho
31:43 WiFi Segmentation Story
33:35 Managed IT Explained
36:23 How to Contact Legend Networking 

Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
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