Amruta Beri: Building Trust and Encouraging Participation with Team Agreements

In this episode, Amruta shares their experience as a new scrum master and the challenges she faced in encouraging participation from all team members. She emphasizes the importance of building trust early in the team formation process and highlights the Tuckman model of team formation as a model that helps us understand the stages of group development. Amruta discusses the issue of some team members lacking trust and not feeling comfortable expressing their views and ideas in meetings, leading to the dominance of the loudest person in the room. To address these issues, Amruta suggests using working agreements (see Lisette's approach to team agreements) and conducting a starting exercise around team agreements. She provides tips such as using silent writing techniques to involve quieter team members and the value of establishing rapport through one-on-one conversations. Additionally, they refer to the "1-2-4-all" method from liberating structures as a useful resource.

 

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About Amruta Beri

Amruta is an Agile enthusiast, artist, and environmentalist. She loves quiz shows, travel and sports, and is an engineer at heart.

You can link with Amruta Beri on LinkedIn and connect with Amruta Beri on Twitter.