Business Essentials

“Innovate or die!” How often have we heard that? But as business leaders, we don’t have to come up with the bright ideas. Ally Muller, Managing Director, GOYA Consulting reminds us that some of the greatest ideas come from within our own businesses – from people who work for us day in and day out, who know the problems and most probably the solutions too, as long as we’re prepared to listen to them. Ally has written a book about it, called ‘Corporate Innervation’, where she reveals how we can unlock the genius in our businesses, if we’re open to it.

 

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

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What's likely to drive customers away from your door, never to return? Research shows some underlying factors which will eventually mean survival or not for your business.

Entrepreneur, Neville Christie uncovers the reasons why customers become cynical about who they buy from, and he suggests ways to make sure that cynicism doesn’t apply to you. It's all about innovating and ensuring you're implementing ethical business practices that reflect the behaviour people expect from the businesses they deal with.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

So, you’ve survived COVID – so far. But at what cost? And as government support reduces, how will you manage to rebuild a viable business into the future? According to Angela Winton, Head of Mazars’ Banking and Finance team, there has never been a more challenging time to secure business finance. Are you prepared? And are you talking to the right people at the right bank?

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Is the legal profession in a time warp? Lucy Dickens believes it is. She’s a lawyer, a leader in legal innovation, and author of a new book titled 'It’s time to do law differently'. Lucy says there’s a new generation of lawyers and legal firms who are keen to do just that, but it’s hard going for many who find themselves up against entrenched attitudes. …oh, and let’s not get started on the billable hour!

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

It’s something a lot of people would never admit to being. Insecurity manifests itself in many ways but can have a devastating effect if left unchecked and unresolved. Jaemin Frazer has made it his life’s mission to help people overcome their insecurities. He’s founder of The Insecurity Project and author of Unhindered: The Seven Essential Practices for Overcoming Insecurity. In this episode, Jaemin outlines those seven practices to unlock yourself from self-doubt and fear.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

As much as we'd wish it, not all staff are high achievers. In fact, some people don't perform up to scratch. So, what can you do about them?

Karen Gately, CEO at Corporate Dojo, has nine solutions to get those underperformers on track. It's about acting early, decisively and honestly; and it's about being able to handle an upfront conversation to deal with performance issues.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Brian Sands was facing a world of hurt during the global financial crisis in 2008-09. He was the  Managing Director and major shareholder of a construction business which was bleeding money. By adopting a different mindset and developing a leaner and smarter roadmap, not only did he stop short of the insolvency cliff, his business grew to 100 million dollars.

Reference:

Purchase a copy of Brian’s book ‘Stop the Bleeding'

 

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

In a world that just keeps getting busier, how do we find time to get through our daily tasks? Switching the notifications pings off your computer and mobile phones is one suggestion.

And there are many other strategies from Les Watson, Time Lord and author of ‘Get Back An Hour In Every Day: The A-Z of Being More Productive’. Another is prioritising your tasks by ditching or delegating the less important work. Or even saying No!

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

How can you expect to please your customers when you’re determined to keep putting them “right” all the time? It's easy to fall into the trap of being right, says professional speaker on customer service Martin Grunstein, but that's not what the customer is looking for from you. Martin has examples of sales staff correcting their customers, and of companies enforcing rules that could be pushing people away.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Not only can the cost and time involved in a legal dispute be prohibitive for a lot of business owners, but the stress can be overwhelming. Is there another solution?

Mediation is an option worth considering, says lawyer Alison Shaw of Shaw Mediation Australia. Its benefits, she says, include convenience, privacy, reputational discretion and the ability of each party to influence the outcomes.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.