Business Essentials

As a business owner, have you let the sales process fall by the wayside? If you’re like many others, perhaps what stops you from selling is fear. Well, according to sales guru Trent Leyshan, you need to regain your mojo. Afterall, he says, sales is the lifeblood of any company. Trent is founder of BOOM! Sales and author of two sales books, 'Outlaw' and 'The Naked Salesman'. He outlines the three key steps you need to take to go from fearful to fearless in sales.

Business Essentials Daily is produced by:

SoundCartel
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Attitudes about diversity and inclusion in the workplace and marketplace have change dramatically over recent decades. Hamid Senni, a veteran Diversity and Inclusion Consultant, shares his two-decade journey witnessing the evolution of the market's approach to diversity. He discusses the paradigm shifts from initially addressing discrimination, to the current focus on belonging. And he emphasizes the importance of authenticity in fostering a truly inclusive workplace culture, delving into the layers of diversity, from customers, communities, and suppliers to market offerings.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

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While discussion around mental health is becoming far more open and less taboo, poor mental health costs the Australian economy around $17 billion per year. So, there’s an increasing need for businesses to provide a physically and physiologically safe environment. Liz Ralph is Learning Manager at Lysander, an award-winning consultancy firm that support businesses in leadership development and cultural transformation. She explains that workplaces can be audited for both beneficial and poor psychological conditions, and then guided to create a strong and psychologically safe workplaces, for staff to thrive.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

A new law has been introduced to address the blurring boundaries between work and personal life. The ‘Right to Disconnect’ bill allows employees to refuse to monitor, read, or respond to contact from their employer outside of working hours, unless the refusal is unreasonable. Ryan Price, Head of Content & Training at Employsure, says business owners should prepare for the new rules by setting policies, consulting with staff, and considering compensation for after-hours availability.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

ChatGPT is the best-known example of a large language model which is transforming the way in which we communicate. It’s now leading to other innovations, including ChatGPT-specific apps that anyone of us now can create to help our own businesses. Futurist Steve Sammartino explains some of the advances in artificial intelligence and how they will impact the way we work and live. Future AI trends, he says, include the development of personal digital twins and the emergence of copyright battles over biometric data.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.

Do you feel as if you have too much on your to-do list, both at work and at home? There are not enough hours in the day, and you’re constantly thinking about the next thing. Mindfulness is becoming a well-known ability to navigating all that chaos. Customer service expert, Jaquie Scammell achieves mindfulness through meditation, which helps her with calmness, clarity and happiness. She explains how busy people can meditate and why achieving mindfulness is good for business.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

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What is the economic outlook for 2024 and how will depleted household savings influence the situation? Monash University Economics and Business Statistics Professor Robert Brooks, explains the reasons behind a more cautious approach to consumer spending, which may impact many small businesses.

Professor Brooks highlights the government's policy choices, including infrastructure investments and addressing energy pricing to further manage inflationary pressures. He emphasizes the importance of policy certainty for households and businesses and forecasts a narrow path to inflation reduction while staying vigilant for any unexpected shocks.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

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If you ask questions and listen to the answers, you will learn what your customers want. Selling becomes easier and you don’t have to talk so much, says sales expert Colin Pearce.

Colin has been training salespeople for many years and has a bag full of tips on how to sell more, easier and faster. Talking too much is a bane for many salespeople, and it's their "overselling" which often puts people off.

Business Essentials Daily is produced by:

SoundCartel
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Whether interest rates start to drop or not, the share market’s relatively robust at the moment. That’s according to investment expert Elio D’Amato, Team Member at Stockopedia Aus & NZ. Property and housing will be strong, he says, so long as the Australian economy performs as expected in the long-term. Elio says the share market is somewhat two-speed because of what he calls “price makers” and “price takers”. Elio finishes with his specific “stocks to watch”.

Business Essentials Daily is produced by:

SoundCartel
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+61 3 9882 8333

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Ros Handley wants to change the conversation around retirement to renewal. Our mindset, and the way we think about this phase of our lives is really important. If we have potentially 20 years or more ahead of us, why wouldn’t we see it as an opportunity to start something new? And, it’s never too early, she says, to think about and plan for retirement.

Business Essentials Daily is produced by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

See omnystudio.com/listener for privacy information.