June 27, 2023

Business Growing Pains: How to transfer knowledge in your team of electricians, step back from your business and make someone else the hero! Experienced Sparkys, this is for you!

17 minutes

COACHING & INFORMATION FOR ELECTRICAL BUSINESS OWNERS: WWW.SPARKYCOACH.COM.AU

Are you the number 1 point of contact for clients, employees, suppliers and every person and situation in your electrical business? Can you do everything best? Probably! BUT is that beneficial for the company? Is it beneficial to create that bottleneck of work?

You need to make someone else the hero! Let them take the call, run the walkthrough or head up the meeting.

In this episode Cam and Crowie talk...

What to consider as your team grows “growing pains” a you get bigger, more clients… as you look to get staff on board , as you get “off the tools” more.

How to transfer knowledge, work and responsibility while still being a profitable.

Sweat equity! You have momentum, you have a good reputation as a sparky so how can you transfer that without losing it?

How apprentices can help grow with you, they have no baggage and you can train them how you do things!

When growing your team...

There’s an element of ego in training. Do you like to be the one who answers the calls and questions? Now you need to get that satisfaction from training someone else to do that.

People don’t like change - so how can you retrain clients to not contact you, but another person in your business. You need to remove yourself from the pathway e.g. clients call you, because your in their path, now redirect them to another person.

Many people hire out of necessity because they need someone tomorrow of something, and it becomes a train wreck. Introducing them to the team with some TLC , it may seem wasteful but in the end it’s like buying your time back. If you invest 16 hours in one week you can get 40 hours back in the future!

Going through things with a team member is an investment in your future time and the efficiency of the business an effectiveness of that person.

The key to helping with growing pains? Letting go so you don’t become a bottle neck. Letting go but keep a rope attached! Don’t just let go and say “she’ll be right” You need to teach but also support individuals to get experience. Do it slowly! Recognise strength of people in team, work to those and communicated.

This podcast is for experienced sparkys, and electricians with apprentices or their own electrical company. Passing on knowledge is useful information for all business owners and tradies!

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By Sparky Coach