This episode is a masterclass in what not to do when raising your prices.
We got our hands on a real text exchange between a detailer and his client—one that he proudly waved around as a “perfect example” of how to increase prices and add value. But spoiler alert: it was a flaming dumpster fire of a conversation that led to zero added value, a lost client, and a textbook case of how fear and uncertainty ruin business.

We break it all down, line by line, and call out the uncomfortable truths most business owners avoid. If you’ve ever felt stuck on how to justify a price hike, worried about upsetting customers, or unsure how to communicate your worth—this episode is for you.

You’ll learn:

• Why confidence and clarity matter more than just “saying the new price”

• How to position value before you talk numbers

• Tactical ways to nurture client relationships while increasing your rates

• The subtle art of turning objections into deeper loyalty

• And how fear-based communication kills your credibility

If you’ve ever told yourself “the client just didn’t get it”—this episode might be the reality check you need.

💬 Unfiltered, uncensored, and full of truth bombs—this is The Off the Clock Show.