In this episode of Take-Away with Sam Oches, Sam talks with Charley Shin, founder and CEO of Columbus, Ohio-based Gosh Enterprises, which counts Charleys Philly Steaks, Bibibop Asian Grill and Lennys Grill & Subs among its portfolio. Charley talks about the brand’s nontraditional growth strategy and how that’s evolved, plus he shares why he thinks Bibibop could be even bigger than the 700-unit Charleys.

 

In this conversation, you’ll find out why:

• Succeeding as a restaurateur starts with quality and presentation
• Cook in front of your customers to enhance the quality perception
• If at first you don’t succeed, try, try again — and again, and again, and again, and again, and again, and again
• A nontraditional growth strategy is great to tap into captive audiences, but once you’ve built affinity with guests, consider spreading your wings
• Even if your first act is massively successful, it may not be your last
• You must find ways to stay relevant among fast-changing consumer dynamics

 

Have feedback or ideas for Take-Away? Email Sam at [email protected].