Ever walked into a conversation and felt like you were on the losing end before it even started? Whether it’s a tough negotiation, a disagreement at home, or just trying to get someone to see your side, there’s a right and wrong way to do it—and Chris Voss is the guy to teach it.

I’ve been a fan of Chris’s work for a long time, and getting to sit down with him was a masterclass in negotiation, tactical empathy, and human connection.

Chris is a former FBI hostage negotiator, the author of Never Split the Difference, and the CEO of The Black Swan Group. His negotiation tactics aren’t just for high-stakes situations—they work everywhere. And in this episode, he breaks it all down for us.

Buy Chris’s book, Never Split the Difference: Negotiating As If Your Life Depended On It

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