This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

What if your cleaning business could gain more visibility for minimal cost—essentially just labor, payroll taxes, and workers' compensation? A wholesale approach to marketing, so to speak.

In this episode, Jamie Runco and I, Shannon Miller, dive into the murky waters of influencer marketing. We explore the idea of offering free cleaning services in exchange for social media shout-outs, analyzing whether these collaborations truly deliver value. Together, we question the elusive return on investment and discuss how such arrangements might blur professional boundaries. Ultimately, we advocate for a more traditional business approach—like monetary compensation or at least discounted rates—supported by clear, written contracts.

As we navigate the rapidly evolving influencer landscape, we examine the impact of social media powerhouses on niche markets like cleaning. We highlight the importance of partnering with influencers who align with your brand values and target audience. Along the way, we stress the critical need for written agreements and ROI measurement to determine whether these partnerships are worth the effort. With trends shifting faster than ever, we explore how learning from seasoned experts can help you avoid pitfalls while maximizing the benefits of influencer collaborations.

Through the lens of post-pandemic realities, we also delve into the ethical aspects of influencer culture and entitlement, particularly in industries like real estate and short-term rentals. Personal anecdotes bring to life the logistical and valuation challenges of offering free services, and we encourage businesses to remain strategic when considering such partnerships.

We invite you to join the conversation—share your experiences and insights as we foster a community of learning and discussion around influencer deals and their impact on the cleaning industry and beyond.

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#shannonmiller
#kleanfreaksuniversity
#maidsnetworkfb
#cleaningbusinesscoach

https://www.longsproducts.com/

fuchsia Huck Cloths

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Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

What happens when a simple summer camp trip turns into a nightmare for a family and a cleaning business? Join us as we recount Sarah's harrowing tale of a bed bug infestation that not only disrupted her home but created a ripple effect in her professional life. This episode is packed with essential knowledge to help you recognize, manage, and prevent these persistent pests—while emphasizing critical business strategies to handle these situations effectively.

We'll explore the challenges cleaning businesses face in navigating bed bug treatment services, focusing on the importance of cross-contamination prevention and precise pricing. Learn how to implement protocols like using mattress covers, performing thorough inspections, and determining whether to clean before or after pest treatments. These steps are crucial for protecting both your clients and your reputation.

We’ll dive into practical advice for crafting airtight contracts that address cross-contamination risks and the nuances of pricing post-treatment cleanings. Discover the importance of requiring proof-of-treatment documentation, and see how this process parallels the meticulousness of crime scene cleaning. From understanding bed bug lifecycles to adhering to local regulations, this episode provides actionable insights to help you set competitive rates while ensuring top-notch service.

Whether you're a seasoned cleaning professional or expanding into new markets, you'll come away with the tools to turn bed bug-related challenges into opportunities for growth and enhanced professionalism. Don’t miss this opportunity to prepare your business for these unexpected invaders while safeguarding your operations and client trust.

#CleaningBusiness #BedBugs #PestControl #HouseCleaning #CrossContamination #CleaningIndustry #PricingStrategies #BusinessGrowth #ProfessionalCleaning #MattressCleaning #InfestationPrevention #DeepCleaning #CrimeSceneCleaning #CleaningContracts

https://www.longsproducts.com/

fuchsia Huck Cloths

https://b60r0g-vq.myshopify.com/products/pink-huck-towels-doz?_pos=1&_sid=0f160cb51&_ss=r

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Could a simple pair of gloves be your business's best defense against costly fines and legal troubles? Explore the critical importance of providing proper personal protective equipment (PPE) for cleaning techs with us, Shannon Miller, and my co-host, Jamie Runco. We dive into the essential responsibilities of ensuring your team is equipped with the necessary safety gear, such as gloves, to protect them—and your business—from potential OSHA involvement. Through real-life stories and personal anecdotes, you'll learn how a small oversight could lead to significant consequences.

New to the cleaning industry and feeling overwhelmed by the "ick factor"? You're not alone. Many newcomers experience a heightened aversion to germs, impacting their performance and glove usage. Jamie and I share practical strategies to tackle this challenge, from leveraging noise distractions during tasks to managing glove supply efficiently through subscription services. We also discuss the importance of considering employees' comfort levels and potential allergies, ensuring a smooth operational flow and addressing common hurdles faced by cleaning businesses of all sizes.

Discover the essentials of setting up an efficient cleaning kit, whether you're a solo cleaner or managing a team. We cover everything from reliable cleaning products like rubbing alcohol and white vinegar to the practical equipment that ensures quality and consistency. Learn why microfiber cleaning cloths and the Hoover Portavac are our favorites, and how choosing the right tools can significantly enhance your cleaning efficiency. Join us for insights and practical tips that promise to elevate your cleaning business success to new heights.


Get a Free Mini Course when you sign up for my email list:
https://klean-freaks-university.newzenler.com/f/welcome-to-klean-freaks-university-1

Join 6000 Cleaning Business Owners in my FR

https://www.longsproducts.com/

fuchsia Huck Cloths

https://b60r0g-vq.myshopify.com/products/pink-huck-towels-doz?_pos=1&_sid=0f160cb51&_ss=r

Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

 [email protected] 

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

🌟 Discover the heart of Japanese cleaning rituals with Chris Schwab! 🌟
 In this episode, we dive into the cultural richness of Osoji—a cherished Japanese tradition of deep cleaning and renewal for the New Year. Chris brings invaluable insights from Japan, weaving a narrative that takes us from the time of shoguns to the modern tidying principles made famous by Marie Kondo.

✨ Why This Episode Matters:
Cleaning is more than a task; it’s a way of life that connects your environment to your spirit. We explore the historical roots of these rituals and learn how mindfulness transforms cleaning into a harmonious, intentional practice.

🎉 But that's not all! Chris shares an intriguing backstory about his unexpected journey into the cleaning industry—complete with Vampire Botox and a twist of love. (Trust us, you won’t want to miss this part!)

🚀 Business Inspiration for Entrepreneurs:
Chris’s transformative journey doesn’t stop at cleaning rituals. We uncover his impactful projects in Maryland, his mastery of remote business models, and the strategies behind scaling operations. From leveraging virtual assistants to balancing automation with a human touch, this episode is a goldmine of practical advice for cleaning business owners and entrepreneurs alike.

🌟 Key Takeaways:

• Why mastering operations is essential before scaling your business.
• How to transition to a remote business model effectively.
• The balance between mentorship, financial planning, and legacy-building.

🎧 Tune in Now! Whether you're an entrepreneur or just love cultural traditions, this conversation will leave you inspired and equipped for growth.

📩 Get in Touch with Chris Schwab:
🌐 Local Business MBA: localbusinessmba.com
📧 Email: [email protected]
🌐 VA Services: inovalocal.com

https://www.longsproducts.com/

fuchsia Huck Cloths

https://b60r0g-vq.myshopify.com/products/pink-huck-towels-doz?_pos=1&_sid=0f160cb51&_ss=r

Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

 [email protected] 

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Unlock the secrets to skyrocketing your cleaning business in 2025 with insights from industry pioneer Jamie Renko of Above All Cleaning Company. Discover Jamie's ambitious goals for the new year, including expanding her service area and boosting her workforce. We promise to equip you with the mindset and systems needed to turn aspirations into accomplishments in a field where women lead the charge. We'll touch on setting personal goals aligned with your vision, whether they involve financial growth, client satisfaction, or enhancing your reputation with those coveted five-star reviews.

Join us as we reveal the blueprint for sustainable growth through the power of mentorship and community. Learn why finding the right coach or joining a mastermind group can be game-changing, and the steps to setting realistic financial and operational targets. Personal stories highlight the importance of building trust and long-term client relationships in an industry where human connections reign supreme. From Courtney Lee's coaching wisdom to Ricky Ricardo's industry insights, this episode is packed with valuable lessons on harnessing the power of relationships and community involvement to secure significant business milestones.

https://www.longsproducts.com/

fuchsia Huck Cloths

https://b60r0g-vq.myshopify.com/products/pink-huck-towels-doz?_pos=1&_sid=0f160cb51&_ss=r

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Could you imagine being physically assaulted by a client while trying to provide a service? That's exactly what happened to me, Shannon Miller, and in this gripping episode, I lay bare the harrowing details of that day. Joined by my co-host, Jamie Runco, we plunge into the critical importance of establishing a code of conduct and setting clear boundaries in the cleaning business, especially when dealing with clients with mental health issues like dementia. Jamie shares her own struggles with verbal hostility, shedding light on the daunting task of maintaining professionalism under pressure.

Picture this: a chaotic scenario involving a client, an aggressive dog, and the imminent threat of violence. I had to urge my colleague Lori to escape quickly, all while managing the liability concerns of being a business owner. The situation escalated to a police intervention, leaving an emotional and physical toll that required a heartfelt conversation with my husband about its implications. Through this intense recounting, we stress the necessity of regular safety reviews and protocols to ensure everyone's safety.

We also tackle the pervasive issue of workplace harassment and bullying, emphasizing the need for strong professional boundaries and leadership's protective role. Drawing on personal stories, we discuss practical steps to prevent harassment, including using technology to block unwanted advances. The episode wraps up with advice on implementing policies for client protection, highlighted by a touching anecdote about caring for an aging pet named Adrian. This episode is packed with real-life experiences and invaluable insights for everyone in the cleaning business, so don't miss out on the essential lessons we share.

https://www.longsproducts.com/

fuchsia Huck Cloths

https://b60r0g-vq.myshopify.com/products/pink-huck-towels-doz?_pos=1&_sid=0f160cb51&_ss=r

Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

 [email protected] 

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Unlock the secrets to achieving your business goals in 2025 with insights from Jamie Renko, the dynamic co-host and owner of Above All Cleaning Company. Wondering how to hit the seven-figure mark or expand your client base effectively? You'll learn the strategic systems and teamwork approaches that have allowed Jamie to grow her service area and reach her ambitious target of 125 recurring clients. Whether you’re aiming to boost online reviews or navigate the empowering shift in the women-dominated cleaning industry, this episode promises actionable insights and inspiration for entrepreneurs ready to elevate their business game.

Explore the power of collaboration and personal connections in driving business success. We discuss the invaluable role of finding the right coaching or mastermind group, featuring inspiring leaders like Sarah in Phoenix and Courtney Lee. Hear firsthand how personal relationships and face-to-face interactions have led to substantial contracts and a robust client base, and discover how adapting to generational communication preferences can sharpen your edge. If you're committed to crafting a thriving business in the cleaning industry, this episode is your blueprint for growth, filled with practical strategies and heartfelt stories that resonate across generations.

https://www.longsproducts.com/

fuchsia Huck Cloths

https://b60r0g-vq.myshopify.com/products/pink-huck-towels-doz?_pos=1&_sid=0f160cb51&_ss=r

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Discover the secrets to forging strong client relationships while safeguarding your cleaning business with expert insights from Shannon Miller and Jamie Runco of Above All Cleaning in Northern California. We'll show you how to transform your service agreements into powerful tools that set boundaries and prevent misunderstandings. With practical strategies for using both traditional and digital methods, you'll learn to streamline your processes and protect your team from unreasonable expectations. Plus, we share ways to ease the transition to new terms with existing clients, ensuring a smooth experience for everyone involved.

Join us as we explore the delicate balance between professionalism and empathy in client relationships, using the analogy of dating to illustrate the importance of boundaries. Hear personal anecdotes that demonstrate the protective power of contracts, including successful legal outcomes that have bolstered our confidence in these agreements. We also celebrate the achievements of community members like Macy, advocate for the adoption of flat rates, and discuss the necessity of price increases for new clients to maintain a sustainable business model.

Navigate the complexities of pricing strategies, client payments, and the shift towards automation with our guide to the best systems for your business. From Jobber to ZenMaid, we highlight the features that can help you manage a growing client base with ease. Learn how to handle legacy clients while understanding local competition and client expectations. Whether you're adapting to the needs of senior citizens or embracing new technology, this episode offers valuable insights for ensuring your cleaning business thrives in today's fast-paced world.

Here is the link for Cleaning Business Contracts: https://klean-freaks-university.newzenler.com/courses/special-offer-cleaning

https://www.longsproducts.com/

fuchsia Huck Cloths

https://b60r0g-vq.myshopify.com/products/pink-huck-towels-doz?_pos=1&_sid=0f160cb51&_ss=r

Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

 [email protected] 

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered how to gracefully end a client relationship without burning bridges? Tune into this episode where we promise to unlock the secrets to managing these tricky situations with poise and professionalism. Through colorful anecdotes and vivid metaphors, we tackle the art of identifying red flags and understanding the tell-tale signs of a misaligned client relationship. Learn how to protect your team, maintain dignity, and set firm boundaries even when emotions run high.

We'll share personal stories, like Rebecca's encounter with a challenging client, that underscore the importance of supporting your team in tough situations. By focusing on facts over feelings, we offer strategies for navigating confrontations while maintaining composure. Hear about the memorable outcomes of managing emotions effectively and the pivotal role of self-reflection in understanding client selection. Our experiences highlight the delicate balance between standing up for oneself and upholding professional integrity.

In a heartfelt discussion, we spotlight the critical lessons from the cleaning industry, emphasizing empowerment, self-care, and the value of clear boundaries. Discover resources like the Maids Network's Dear John letter to help you part ways with clients gracefully and non-confrontationally. As we swap lively stories of unique clients, we also prepare you for the upcoming year, offering business tips and reminding you to embrace planning as the holiday season approaches. Join us for an episode filled with practical advice, empowerment, and a touch of humor.

https://www.longsproducts.com/

fuchsia Huck Cloths

https://b60r0g-vq.myshopify.com/products/pink-huck-towels-doz?_pos=1&_sid=0f160cb51&_ss=r

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Have you ever faced the stress of a false alarm or the financial hit from emergency response fees? Discover essential practices to safeguard your cleaning business from these costly pitfalls. Jamie and I dive deep into alarm compliance, sharing personal stories and practical advice. From hefty fines to anxiety-prone employees, we spotlight the critical need for rigorous alarm protocols. Jamie’s experiences bring to light the dramatic impacts of alarm mishandling and the stringent measures her company employs to avoid such incidents.

Learn from our nerve-wracking encounter with law enforcement due to an alarm system glitch, and understand the importance of meticulous security protocols. We cover everything from the intricacies of advanced security technology to the vital management of keys and ensuring homes are restored to their proper state post-cleaning. With insights on state laws, locked key boxes, and accountability measures, this episode is your guide to maintaining a secure and efficient cleaning operation. Join us for an invaluable discussion packed with lessons to keep your business safe and sound.

https://www.longsproducts.com/

fuchsia Huck Cloths

https://b60r0g-vq.myshopify.com/products/pink-huck-towels-doz?_pos=1&_sid=0f160cb51&_ss=r

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie