This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered how safety protocols can truly make a difference in the cleaning industry? In this episode of Cleaning Business Life, Jamie Runco from Above All Cleaning shares the innovative measures she’s put in place to safeguard her team. From leveraging the Life360 app and Jobber CRM for real-time tracking to ensuring efficient emergency signaling, Jamie reveals how these tools enhance both operational efficiency and employee safety. We also take a poignant look at a tragic incident in Tempe, where a woman was discovered deceased in her office cubicle after four days, emphasizing the dire need for effective communication and regular check-ins.

Moreover, we dive into the critical training needed for extreme situations, such as encountering crime scenes or dealing with workplace violence. I recount a harrowing personal experience of an attempted kidnapping, underscoring the indispensable role of having a well-defined Standard Operating Procedure (SOP) and a detailed employee handbook. We further explore the unique challenges posed by power outages in regions with limited seasons, balancing the continuation of business operations with community sensitivities. Tune in for a wealth of insights and practical advice aimed at ensuring the well-being and preparedness of your cleaning staff.

Apply for the SSPCBA Scholarship, sponsored by Klean Freaks University.com
https://forms.gle/aVMS7GpLSkEsaoBM7

Here is the link to apply for the scholarship

https://forms.gle/c122YU6oNRG7Tic19

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

What are the true costs of misclassifying employees as independent contractors? Join Shannon Miller and Jamie Runco from Above All Cleaning in Northern California as they break down the nightmare scenarios that can arise from 1099 misclassification. From staggering fines starting at $10,000 to the risk of going bankrupt, they share their personal experiences and emphasize the importance of due diligence and compliance with employment laws. Jamie opens up about her initial mistakes and highlights the necessity of hiring insured contractors to avoid costly errors.

Discover the wealth of support within the cleaning business community and the significance of networking to foster success. We shed light on the fine line between W-2 employees and 1099 contractors, and the benefits of consulting labor law attorneys for crafting non-compete agreements. Stay informed about tax laws and state-specific regulations to ensure your business remains compliant. This episode is packed with practical advice for hiring, onboarding, and maintaining clear communication with your team, serving as an essential guide for running a legally sound and thriving cleaning business.

Winner Announced 12.29.24 - Don't forget to apply for my 100% Scholarship, of my signature program, sponsored by Klean Freaks University here is the link: https://docs.google.com/forms/d/1ZDzs_f-rzvFmq93-0VkzMdfaNPINLjgVHEFqeJYiHRg/edit

Here is the link to apply for the scholarship

https://forms.gle/c122YU6oNRG7Tic19

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered if you should hire staff even when business is slow? Join us for an enlightening conversation with Jamie Runco of All Above Cleaning, who shares her transformation from solo cleaner to thriving business owner. Jamie's personal journey provides invaluable insights into bootstrapping your business, recognizing market demand, and the never-ending hunt for exceptional employees. We break down the strategies of bootstrapping versus saving up for payroll and emphasize the importance of fostering a strong company culture, compensating fairly, and aligning with core values during the hiring process.

This episode is packed with actionable tips on keeping your cleaning business growing through strategic hiring. Hear how Jamie underscores the significance of employee appreciation and continuous recruitment to avoid stagnation. Learn the benefits of networking within the cleaning industry to share resources and support each other during staffing challenges. Plus, discover why investing in mentorship and online courses can streamline your hiring process and guide you through business growth. Whether you're starting out or looking to expand, Jamie’s experience offers a roadmap to success.

Here is the link to apply for the scholarship

https://forms.gle/c122YU6oNRG7Tic19

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

What if acquiring cleaning clients from other businesses could either skyrocket your success or become your biggest regret? Join me, Shannon Miller, as I share both triumphant and cautionary tales from my own experience. In this episode, you'll uncover the secrets to understanding pricing disparities, the vital role of Non-Disclosure Agreements (NDAs), and the strategies for keeping a steady influx of both clients and cleaning technicians. From cherry-picking valuable clients to navigating the differences between residential and commercial contracts, you’ll gain actionable insights on how to negotiate and nurture these crucial relationships effectively.

But that's not all—building and maintaining strong client relationships is the cornerstone of a thriving cleaning business. Learn how to set clear expectations, secure client buy-in through signed agreements, and build trust through personal interactions. Find out how to handle difficult clients and understand the evolving role of AI in the service industry. Most importantly, discover why maintaining a positive and professional environment, even if it means refusing service to problematic clients, is essential for your success. This episode is packed with indispensable tips and strategies to ensure your cleaning business not only survives but thrives.

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered why you’re not getting paid what you deserve for cleaning large homes? Shannon Miller shares her personal experiences and unpacks the mindset of homeowners who are more concerned with penny-pinching than fair compensation. From navigating tricky client interactions to the necessity of charging for those extra services, this episode tackles the hard truths about maintaining firm pricing in the cleaning business. Learn how to stand your ground and ensure your efforts are rewarded appropriately, even when dealing with clients in upscale gated communities.

Ready to boost your business’s profitability? This episode’s second half is a goldmine of strategies for managing price increases seamlessly. Shannon reveals the benefits of the price increase bootcamp and the importance of collecting client emails for smooth annual adjustments. She also highlights valuable resources like the pricing blueprint masterclass and the cleaning contract bundle, designed to protect your income and support your cleaning techs. If you’re serious about stabilizing your income and managing client relationships effectively, tune in for actionable advice that will elevate your cleaning business to new heights!

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Kimberly's dog is about to welcome a litter of puppies, and that's just the beginning of our lively discussion on staying healthy while keeping homes spotless! Join Kimberly Gonzalez and me, Shannon Miller, on this episode of Cleaning Business Life as we share our personal stories and expert tips on how to maintain your physical well-being amidst the rigors of cleaning. We dive into the unique challenges faced by those of us who are shorter in stature and reveal our secret weapon against injuries like carpal tunnel syndrome: stretching. You'll also hear about my own cleaning days when I was more physically fit and discover why yoga is not just for relaxation but a crucial part of prepping for those demanding cleaning tasks.

But that's not all—we're taking a deep dive into the importance of good posture and hydration. From shoulder stretches to wrist exercises, we provide practical tips to integrate into your daily routine, cautioning against certain moves like cat and cow stretches in clients' homes. We even bring in contemporary figures like Jennifer Garner to highlight the timeless significance of good posture. By the end of this episode, you’ll be equipped with simple yet effective habits that can elevate your cleaning routine to a "business clean" level while keeping you fit and healthy. Subscribe, share, and get ready to enjoy a cool, fit summer with us!

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered how to keep your furry friends safe while running a cleaning business? In this episode of Cleaning Business Life, I, Shannon Miller, and my co-host Kimberly Gonzalez share our stories and expert tips on managing pet safety during cleaning sessions. From my dog Max, when I used to carry him around inside my mail bag inside of a store to  chicken Sally Mae who thinks she’s a dog, we highlight how pets are integral family members and discuss the delicate balance of ensuring their safety while maintaining a professional cleaning service. You'll learn the importance of securing pets and handling aggressive behaviors, all while avoiding potential liability issues.

We’re diving into the nitty-gritty of using cleaning products like essential oils around pets, with a focus on the safety of diluted eucalyptus oil. We also touch on the benefits of offering specialized pet-related services, such as cleaning pet bowls, and the challenges of dealing with tasks like cat litter boxes. Through real-life anecdotes of troublesome cats and mischievous birds, we underscore the necessity of firm policies and clear communication with clients to keep everyone safe and happy. Tune in for valuable insights that will help you run a pet-friendly and successful cleaning business.

Here is the link to apply for the scholarship

https://forms.gle/c122YU6oNRG7Tic19

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever felt the overwhelming pressure to say yes to every request, only to find yourself on the brink of burnout? Shannon and I share our personal journeys of learning to say no, a skill that's especially challenging for women often expected to be caregivers and people-pleasers. We'll share strategies for setting boundaries in both business and personal life, including real-life scenarios that illustrate how crucial it is to protect your time and well-being. Our discussion includes valuable insights from the book "Boundaries," helping you navigate the temptation to respond to work messages at all hours and keep your professional life from bleeding into your personal time.

Running a cleaning business brings its own set of challenges, especially when it comes to last-minute client requests and the dangers of overcommitting. We talk about the importance of maintaining high standards, even under pressure, and why charging higher rates for emergency jobs isn't just fair—it's necessary. Shannon and I also tackle the tough conversations around managing demanding clients and setting clear, non-negotiable boundaries. Listen in for practical advice on maintaining professionalism and prioritizing self-care, ensuring that your mental well-being and business success go hand-in-hand.

Here is the link to apply for the scholarship

https://forms.gle/c122YU6oNRG7Tic19

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Running a cleaning business can feel like juggling flaming torches—overwhelming and precarious. Shannon Miller and Kimberly Gonzalez share how recognizing the signs of burnout saved their sanity and business. From grappling with finances to managing social media, they reveal the critical moments when they realized it was time to delegate tasks. Discover the ins and outs of hiring virtual assistants, the potential hiccups of language barriers, and why acknowledging the need for help can make all the difference.

Imagine balancing the books while trying to sell a high-ticket item like a Kirby vacuum or luxury jewelry—sounds chaotic, right? Shannon and Kimberly recount their own sales experiences to illustrate the importance of honing sales skills and strategically delegating tasks. They argue that hiring a bookkeeper should be your first move before even considering a virtual assistant. Learn how adapting to the natural ebb and flow of business operations can keep you sane and why setting clear expectations for team members is paramount.

Ever wondered how to keep your virtual assistants and sales personnel productive and accountable? This episode is loaded with practical advice, from setting clear sales goals to offering commission-based incentives. Shannon and Kimberly highlight the importance of trust and autonomy in fostering an efficient, responsible team. With personal stories and actionable tips, they make the case for delegating roles such as marketing experts and SEO specialists to free up your time and scale your business. Tune in for a treasure trove of insights on efficient delegation and growth strategies.

Contact Sarah here: https://sidekicksarah.com/

Here is the link to apply for the scholarship

https://forms.gle/c122YU6oNRG7Tic19

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered how to make your booth the star attraction at any event? Join Shannon Miller and Kimberly Gonzalez on "Cleaning Business Life" as they share their foolproof strategies for planning an unforgettable booth setup. Discover how to set clear goals, from generating leads to boosting brand awareness, and why researching events is key to hitting the right audience. We'll walk you through the budgeting essentials, covering everything from booth fees to promotional materials, and offer creative giveaway ideas like free cleanings and local business gift baskets.

Unlock the secrets to effective booth engagement with our insider tips. Learn how to captivate attendees using eye-catching before-and-after photos and themed decorations. Find out why positioning yourself at the booth entrance, making eye contact, and even giving genuine compliments can turn casual visitors into potential clients. Organization is a game-changer, so we'll share our best practices for keeping your supplies in order and creating a welcoming atmosphere that invites interaction. Plus, we'll discuss the benefits of building rapport with neighboring booth operators to enhance your overall event experience.

Finally, we reveal the ultimate strategies for maximizing event engagement and follow-up. From remembering names through clever association techniques to leveraging social media for real-time audience interaction, we've got you covered. Discover the importance of timely follow-ups, with a recommended two-day window, and how the BizConnect app can streamline your business card management. Don't underestimate the power of a handwritten thank you note — Shannon’s personal anecdotes from her time at Nordstrom illustrate how this small gesture can build lasting relationships. Stick around for our call to action: submit your questions for our upcoming Q&A episode, and let's keep the conversation going!

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

Let’s stay connected! You can find me online at:
📌 Facebook: facebook.com/themaidsnetwork
📌 Instagram: instagram.com/kleanfreaksuniversity
📌 YouTube: youtube.com/@kleanfreakstv
📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...